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Suraj's avatar
Suraj S Community Member

[HELP] ICICI Bank IFSC Code not available on Upwork

I'm trying to add my ICICI bank to Upwork but Upwork doesn't identify my bank through IFSC Code. 
I tried to add an address but the address field is too short to add the complete address. 

I've been trying to reach support but the Get Help button was grayed out. 

The missing IFSC code: ICIC0007392

Kindly, help! 

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Moderator

Hi All,

 

I am writing to you to let you know that our team was able to resolve the issue related to ICICI Bank Code. Could you please try to re-add your payment information?

Update: since the issue has been resolved, we will be closing this thread.

 

Thank you for your patience,

~ Nikola

View solution in original post

121 REPLIES 121
Arkesh's avatar
Arkesh K Community Member

Do you have account in ICICI?

Shamshudein's avatar
Shamshudein S Community Member

I am having same issue today. ICICI bank

Shamshudein's avatar
Shamshudein S Community Member

Same issue with ICICI bank.

Vishal's avatar
Vishal G Community Member

Same here, I am also not able to withraw amount. Earlier it was working (ICICI bank) now suddenly it stopped working. Not able to add account again. It says - 

 

Due to US government regulations, this payment method cannot be added. Please add a payment method that complies with US legal requirements.

 

Ashraf's avatar
Ashraf K Community Member

Wow! Really? 

 

Is it happening to add accounts already added? I may have to wait till Friday to find out! Right now, it shows my ICICI account on the Payment Methods List! 

Jaydeep's avatar
Jaydeep J Community Member

yes, and you will not get paid to icici bank until this issue is solved from the Upwork side. and whenever you try to edit the payment method, your icici bank details will automatically get deleted by Upwork due to this issue.

Ashraf's avatar
Ashraf K Community Member

After the failed message, did the funds immediately return to Upwork account? 

Sushma's avatar
Sushma R Community Member

We attempted to process your recent payment request but unfortunately it failed.
SWIFT code is OFAC restricted. MOP is deleted. New disbursement preferred UPM is Optional.empty.

 

When I tried to update Payment method again:
Due to US government regulations, this payment method cannot be added. Upwork is not accepting my IFSC code of ICICI Bank

Dinesh's avatar
Dinesh P Community Member

I am having the same OFAC issue as well with ICICI.

Although i was able to add IDFC first bank and paypal. Guess i will find out whether that works in 3 days! 

Ankur's avatar
Ankur B Community Member

HI

 

I am also getting same problem for ICICI bank in India

 

I m not able to getting paid, due to payment method issue, earlier it was all ok, i have received payment but now when i m adding bank details it will shows an message like " Due to US Government regulations this payment method can not be added."

 

Also My bank swift code and country is not in list of OFAC restricted.

 

 

**Edited for Community Guidelines**
Ankur's avatar
Ankur B Community Member

Hi

 

I am a freelancer from India working on upwork for several years. I regurlay receive payments from my clients through local bank transfer method. This method was working fine till last week.

Today I receive error that .

 

 

We attempted to process your recent payment request but unfortunately it failed.
SWIFT code ICIC000**** is OFAC restricted. MOP #15918168 is deleted. New disbursement preferred UPM is Optional.empty.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

 

 

I called my bank and they said the error is about SWIFT code but the error message contains IFSC code. They asked me to update swift code in your system but unfortunately there is no place to enter SWIFT code in payment method. 

 

Please help 

**Edited for Community Guidelines**
Hamendra's avatar
Hamendra S Community Member

Yup, though not sure when the issue will get solved.
ICICI bank account use to work right earlier ?

Hamendra's avatar
Hamendra S Community Member

I keep getting "Due to US government regulations, this payment method cannot be added. Please add a payment method that complies with US legal requirements." error.
While adding a bank account of ICICI bank.

Ankur's avatar
Ankur B Community Member

Yeah it seems everyone in India getting same error. Lets wait for update from support team

**Edited for Community Guidelines**
Hamendra's avatar
Hamendra S Community Member

I had filled all the information correctly still not able to add it.
On the final page when I click next it says it should comply with US regulations. (i.e Due to US government regulations, this payment method cannot be added. Please add a payment method that complies with US legal requirements.)
But I am a non-US person.
Not sure how to fix that issue?
Any thoughts on this?

Hamendra's avatar
Hamendra S Community Member

I keep getting "Due to US government regulations, this payment method cannot be added. Please add a payment method that complies with US legal requirements." error.

Balaji's avatar
Balaji K Community Member

Facing same issue 

Vineet's avatar
Vineet A Community Member

Hi 

Please note today I got the message from the upwork that my account IFSC code is OFAC restricted. which is an India account. i have already received money from the same account for the last 1 Year.

 

Now suddenly my account is rejected by Upwork, why did this happen, No one update me before doing that.

Bojan's avatar
Bojan S Community Manager

Hi Vineet and Balaji,

 

One of our agents will reach out to you directly to look into this issue and assist you accordingly.

 

Thank you! 

~ Bojan
Upwork
Aayush's avatar
Aayush M Community Member

Hello Bonjan ,

 

I am also facing the same problem with my ICICI Bank account. I tried to withdraw the fund but it got rejected with the same message that the SWIFT code is OFAC restricted. My settings for "direct to local" have been deleted too and when I try to add back my account Upwork is displaying that my bank account is not found. Please help!

Ashraf's avatar
Ashraf K Community Member

It is clear that there is a problem with ICICI Bank account, can anyone confirm what exactly happened to the funds? 

 

Was the payment withdrawal processed by Upwork? Did the funds return o Upwork immediately or are the funds stuck?

 

Mahesh's avatar
Mahesh R Community Member

Funds were returned to Upwork account immediately.

Mithilesh's avatar
Mithilesh J Community Member

Hi my Local bank account (ICICI Bank) has been removed suddenly and now I am unable to add my bank account as it unable to find my bank using IFSC or complete addrss.

Please help ASAP

Luiggi's avatar
Luiggi R Moderator

Hi Mithilesh,

 

This is something currently being looked into. I've merged your post to the general thread where this is being discussed so you can be aware of any updates as soon as we share them.

~ Luiggi
Mahesh's avatar
Mahesh R Community Member

I am on the same boat and I have raised this issue with Upwork since last 2 days but no update yet. what's the latest status?

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