How Do I Reopen Closed Account

[#1]

in attempt to close my client account and keep the freelancer side of it, i closed my whole account! and i don't have a clue about how to get it back so please help me, thanks in advance.

PS: I'm using this fake account just to access this chat box.

[#2]

Hi Muhammad,

Could you please click on my name above this post and send me a private message with more information? Thank you!

[#3]

I can't even send you a message. I get the error "You used a bad word. When I clearly did not". Here's my private message text.

Hi Luiggi. Hope you're doing well. My email that i am unable to login from is **edited for Community Guidelines**. I don't know my password since i haven't logged in for a decent amount of time.
I tried to forget it but when i enter my email, i get Invalid username or email. It's very frustrating. Kindly help me out please.

It's shocking how poor upwork's error handling is or whatever the issue is. Unbelievable 😞

[#4]

Hi Muhammad, 

I have forwarded your concern to the Upwork Support Team, who will contact you to assist you further. 

[#5]

Thank you 🙂

[#6]

Ok so I got the email on my current gmail account (the account i am using right now in upwork support). It gave me the temporary password to use that to log in but when i try to enter email, it gives me same error that "Oops Username is invalid". 

Also the email that has issue is **Edited for Community Guidelines** then why on earth is upwork sending me password on my account that i used to file issue with. What if I was someone else, i mean you would really give me the password of someone else on my other email?
This is shockingly poor. I am really dissapointed by upwork's support and system.

[#7]

Hi Muhammad,

Thank you for your message. I am sorry to hear about how you feel about your recent interaction with our support team. I have reviewed the conversation and noticed your password was reset after confirming your account-related details. Please don't hesitate to follow up with the team directly on the same support ticket if you have additional questions regarding your concern. 

Thank you,

Pradeep

[#8]

Hello.
I lost email by hacker , i try my best but i can't recover it.

Now, i create new one to login and need help.
How can i login upwork without it. i can answer question and confirm my information.

Thanks for reading

[#9]

Hi Tri,

Could you please click on my name above this post and send me a private message with more information? Thank you!

[#10]

yes. I don't know what you want now.


this is my link upwork:
https://www.upwork.com/search/profiles/?q=tri%20phan%20c%23%20developer&profile=~0121a74624859f345a

and i lost my mail to login it : **Edited for Community Guidelines**

Can you call me like first time and we can talk video to confirm it
i think you can check the ip or location, who login in yesterday. it has
changed.
I come from Vietnam.
If you want something different, please let me know.
Thanks a lot.

[#11]

when i click on your name => picture 1 => i can't send you a private message. and i click on your profile => picture2 error
How can i send  you a private message
Thanks

[#12]

I closed my account on upwork a while back but decided to try coming back. However when I try to make an account using my email it tells me that there's already an account created with that email. 
Trying to log in using that email tells me that there's no account associated with that email.

Is there a way to solve this or am I going to have to use another email? I'd like to use my professional email **Edited for Community Guidelines**

[#13]

Hi Missie,

Please be reminded that users are only allowed to have one account and having multiple accounts is a violation of Upwork's TOS. Could you please click on my name above this post and send me a private message with more information about your original account? The email address associated with it would be extremely helpful. Looking forward to your response.

[#14]

Any assistance, Help if possible very urgent? 

[#15]

I need help signing in to my account, when logging in without google it says I need to sign in through google and when signing in with google it says this account does not use google.  I made this second account as I cannot ask a question or get support from Upwork otherwise.  

[#16]

Hi Adam,

Could you please click on my name above this post and send me a private message with more information? Thank you!

[#17]

Hello, my account was suspended a few years ago and im not being able to appeal the suspension. I tried to reach support but it always redirects me to the upwork landing page. I just created this account so i could ask here what i should do. 

How should i proceed? 

[#18]

Hi Joao,

I have checked this account and it looks like this one has been created several years ago. Could you please click on my name above this post and send me a private message with more information about the account you're referring to? The email address would be helpful. We'll take a closer look and assist you accordingly. Looking forward to your message.

[#19]

Hello Arjay, im not being able to send you a message since it says your profile is no longer available?

In any case, its almost the same email has this account, jsut replace alt with jtc

[#20]

While trying to close only the freelance account, I have apparently closed the whole account and can't login again with it. This is kind of a problem as I had messages I wanted to get back to. Is there a way to get into contact with Upwork support to reactivate my real account and close this one? Upwork Help Center does hide all options to contact a real agent. By clicking "Contact a Support Agent" I just get redirect to "help center" site. 

[#21]

Hi Tomas,

Could you please click on my name above this post and send me a private message with more information about the account you need assistance with? We could use the email address associated with it so that we can take a closer look and assist you accordingly. Looking forward to your message. Thank you!

[#22]

Hello,

If i click "View Upwork profile", I have this error "This profile is no longer available". Can you please help me?

[#23]

The message "This profile is no longer available" is still written, what I must do to solve this problem and then write a private message? Can someone help me with this problem?

[#24]

Hi Tomas,

You should be able to send private messages now.

[#25]

Hi, I need someone to restore my account.
I cannot sign in using my email address, the system shows me an error message saying that incorrect email and when I try to register using this email, the system says it is already registered. Need this to be resolved as soon as possible. I can message my email in private message

[#26]

Hi Nazar,

Could you please click on my name above this post and send me a private message with more information? Thank you!