I can't Send an Offer for hiring a freelancer due to problem in payment

[6e3eb1ed]

When starting send an offer to a freelancer this message appears: "Sorry, something went wrong on our end. Please refresh the page and try again. If this issue keeps happening, contact customer support." 

And the money was withdrawn from the card. 

I urgently need to hire a freelancer for my project and this payment issue is causing delays. I kindly request your immediate attention to resolve this matter as soon as possible, so that I can proceed with hiring a freelancer and proceed with my project on Upwork.

How can I solve this?

**Edited for Community Guidelines**

[LuiggiR]

Hi David,

I'm sorry you're having trouble hiring this freelancer. I can see that you reached out to the Customer Support team for assistance, and they're currently working on your case. Please allow 24-48 hours for the team to follow up and assist you further.