I cannot sign in

[a9295a8e]

Hello.

I cannot Sign In. I use my Apple ID to sign in, but since yesterday it gives me an error “Sign Up is not completed”. My Apple ID e-mail is different from my work e-mail tied to Upwork. 

My Upwork e-mail is **Edited for Community Guidelines**

.

[759e32fa]

Hi Herman,

Thank you for reaching out to us. It seems like when you tried to sign in using your Apple ID, it created a new account. Have you tried manually entering your work e-mail and password? Please let us know if the issue persists.

[a9295a8e]

It says “This email address uses Apple Sign-In”, and does not allow to manually enter password. 

[AndreaG]

Hi Herman,

Someone from our team will reach out to you via support ticket in order to assist you further. You'll receive an email notification once it is created.