Jul 9, 2022 10:29:02 AM by Ubaid U
Dear Community Memebrs,
My account is showing pending balance but the available balance is zero.
How can I resolve this? Or how much time, I'll have to wait for the amount to be available to me?
Help please.
Jul 9, 2022 10:55:48 AM by Luiggi R
Hi Ubaid,
By pending balance, are you referring to the balance that shows under "Pending" when you go to Reports > Overview? If yes, note that this means that the balance showing there is still not available to you. In your case, I see that those funds are payments for milestones from a recent contract you had and will become available to you after a five-day security period has passed from the date they were released. You can check this help article to learn more.