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Maha's avatar
Maha I Community Member

I wear a veil, how do I upload my profile picture with it on?

I wear a veil, how do I upload my profile picture with it on?

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~Andrea

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773 REPLIES 773
Maha's avatar
Maha S Community Member

Hello I do not want to upload a picture as well is there a way to make this work? Thank you. 

Bojan's avatar
Bojan S Community Manager

Hi Maha,

 

Would you like to request a religious exemption for using a profile picture

~ Bojan
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Rawan's avatar
Rawan Z Community Member

I have the same problem what should I do

Rawan's avatar
Rawan Z Community Member

because as a Muslim I usually cover my face  so its a problem for me to upload my picture to public

Goran's avatar
Goran V Retired Team Member

Hi Rawan,

 

You should be able to proceed now. If you're experiencing any problems on your end, feel free to follow up here. Thank you.

~ Goran
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Rawan's avatar
Rawan Z Community Member

Thank you so much for helping but still can't submit my profile without the profile picture

Goran's avatar
Goran V Retired Team Member

Hi Rawan,

 

Do you receive any errors on your end? If yes, please share the text of the error you're receiving on your end. 
I would also recommend to log out, clear your cache and cookies and try to submit your application. Thank you.

~ Goran
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Rawan's avatar
Rawan Z Community Member


Goran V wrote:

Hi Rawan,

 

Do you receive any errors on your end? If yes, please share the text of the error you're receiving on your end. 
I would also recommend to log out, clear your cache and cookies and try to submit your application. Thank you.



Screen Shot 2021-08-24 at 11.34.21 AM.pngScreen Shot 2021-08-24 at 11.34.36 AM.png


Goran V wrote:

Hi Rawan,

 

Do you receive any errors on your end? If yes, please share the text of the error you're receiving on your end. 
I would also recommend to log out, clear your cache and cookies and try to submit your application. Thank you.


 

Rawan's avatar
Rawan Z Community Member

I did all that you said still can't submit

 

Goran's avatar
Goran V Retired Team Member

Hi Rawan,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your application. Thank you.

~ Goran
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Begum's avatar
Begum F Community Member

I cant upload my photo because of religious reason.Is there any other way to upload my photo in hijab.
Joanne's avatar
Joanne P Retired Team Member

Hi Begum,

 

I checked, and it looks like you already created a ticket regarding this concern. One of our agents will reach out and assist you directly. Thank you!

~ Joanne
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Bina's avatar
Bina L Community Member

I don't want to upload my photo as profile picture due to religious reasons.Is it possible to have a account without my photo as a profile picture?

Goran's avatar
Goran V Retired Team Member

Hi Bina,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your profile photo. Thank you.

~ Goran
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Sasha's avatar
Sasha G Community Member

Hi there!

 

Please can you assist me in this regard as well. I have completed the rest of my profile but for religious reasons, do not want to upload a profile photo.

Goran's avatar
Goran V Retired Team Member

Hi Sasha,

 

Our team will reach out to you via ticket as well and will assist you further with your profile photo. Thank you.

~ Goran
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Mahnoor's avatar
Mahnoor M Community Member

Hi. I also don't want to upload my photo. Is it possible that if you can help me with getting my profile accepted please. I would be grateful.

Thank you

Goran's avatar
Goran V Retired Team Member

Hi Mahnoor,

 

Our team will reach out to you via ticket as well and will assist you further with your profile photo. Thank you.

~ Goran
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A's avatar
A Q Community Member

Hey!
Same case. Can you help me, too? 

Thanks. 🙂

Goran's avatar
Goran V Retired Team Member

Hi A Q,

 

Our team will reach out to you via ticket as well and will assist you further. Thank you.

~ Goran
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Naza'S's avatar
Naza'S D Community Member

Even i dont want to upload profile picture please help!
Naza'S's avatar
Naza'S D Community Member

I dont want to upload my profile picture please help me
Andrea's avatar
Andrea G Community Manager

Hi Naza'S,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
Maheen's avatar
Maheen K Community Member

Hi Andrea,

 

I want to get a religious exemption on my profile so that I can use a covered photo of myself as display pic. How to raise a ticket for that?

Nikola's avatar
Nikola S Retiring Moderator

Hi Maheen,

 

Please try again to upload your profile photo with a covered face. If you experience any issues with adding it please reach back to us so that we can assist you accordingly. 

 

~ Nikola