Apr 24, 2021 10:14:45 AM by Abdullah E
Hello,
I've submitted my ID for verification a while ago, but it is still showing the "We're reviewing your documents and will get back to you within 1 business day." note. How long does this usually take?
Would appreciate your urgent support with this process as we need to hire freelancers.
Solved! Go to Solution.
Nov 15, 2022 09:41:35 AM by Nikola S
May 9, 2023 02:48:13 PM by Mary Margaret G
About 72 hours or more Victor so I have read elsewhere in this thread.
Dec 29, 2022 12:52:44 PM by Victor D
Hello
I'm having issues as regards my verification, I submitted my documents 3 days ago only for me to resubmit it today, I don't know what's going on and my due date is getting nearer. Please help me
Dec 29, 2022 03:36:30 PM by Arjay M
Hi Victor,
I have submitted a follow-up to the team handling your ID review. They just sent you an email with more information and instructions on how to complete the process. You may want to communicate with the team through this ticket here if you have questions or need further assistance.
Jan 5, 2023 08:17:56 AM by Hafiz Muhammad A
Hello Upwork Support staff,
Please refer to the screenshot attached, I submitted my ID for verification today, but it shows the "We're reviewing your ID, which can take up to 1-3 business days. and under visual verification it shows " We are reviewing your selfie which typically takes a few minutes, but could take up to 1 business day.
How long does this usually take?
I would appreciate your urgent support in this regard.
Jan 6, 2023 03:26:12 PM by Hafiz Muhammad A
I submitted my ID for verification today, but it shows the "We're reviewing your ID, which can take up to 1-3 business days".
please resolve this issue so that I can start working on Upwork.
thank you
Jan 10, 2023 03:38:56 AM by Almaz S
Hi
My identity was verified but my location has been pending for 4 days now.
I have submitted all the required documents to prove my location and residency permit.
I am in the middle of a contract. Upwork app says my account will be put on hold tomorrow.
Please help me resolve this issue thanks
Jan 10, 2023 06:25:32 AM by Annie Jane B
Hi Almaz,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Jan 13, 2023 11:40:11 PM by Sakib Hossen R
Hello,
I submitted my Identity verification documents two days ago. It's not verified yet. Does anyone know how long it takes to verify Identity?
Jan 14, 2023 02:41:37 AM by Annie Jane B
Hi Sakib,
Jan 14, 2023 06:24:45 AM by Kristel V
Hi Annie,
woul like to ask for your assistance regarding my id verification.. its been more than 4 days pending approval.. my concern is i have an active contract and i got an email tom. Is the last day for my id verification. Keep messaging here in the community but no one has been able to assist me with my concern.
hope you can help me.
Jan 14, 2023 09:23:27 AM by Luiggi R
Hi Kristel,
I checked and can confirm that your ID Verification has been completed. Don't hesitate to let us know if you have any additional questions.
Jan 17, 2023 12:22:12 AM by Omer Faruk B
I have been working as a freelancer on different platforms for a long time, but upwork is new to me. I completed a job and my client said he wanted to do another job with me. If my identity is not verified today, my profile will become inactive and I may miss this opportunity. What can I do to speed up this process?
Thank you, I am waiting for your support.
Jan 19, 2023 12:19:13 PM by Md Ahsan H
Hi Luiggi R
ID Verification Taking Too Long 24 hours almost
Hello,
I've submitted my ID for verification almost 24 hours ago , but it is still showing the "We're reviewing your documents and will get back to you within 1-3 business day." note. How long does this usually take?.
Would appreciate your urgent support with this process ,please help me to fix it
Jan 16, 2023 08:36:01 PM Edited Jan 17, 2023 12:12:01 AM by Annie Jane B
I have tried verifying my Government ID twice now. It starts off saying "It will take 1-3 days to verify your Government ID", but after a day or two, it goes back to "Continue" verifying your identity. Any and all help is appreciated. I've also attached a snapshot of the page that it falls back to.
Jan 17, 2023 12:24:51 AM by Annie Jane B
Jan 17, 2023 12:54:06 AM Edited Jan 17, 2023 12:54:22 AM by Omer Faruk B
I have been working as a freelancer on different platforms for a long time, but upwork is new to me. I completed a job and my client said he wanted to do another job with me. If my identity is not verified today, my profile will become inactive and I may miss this opportunity. What can I do to speed up this process?
Thank you, I am waiting for your support.
Jan 17, 2023 08:52:18 AM by Annie Jane B
Hi Omer,
Jan 19, 2023 09:17:14 AM Edited Jan 19, 2023 09:37:11 AM by Md Ahsan H
ID Verification Taking Too Long 24 hours almost
Hello,
I've submitted my ID for verification almost 24 hours ago , but it is still showing the "We're reviewing your documents and will get back to you within 1 business day." note. How long does this usually take?. after geeting ticket from support i send them message but my problem but did not get any response ,please help me
Would appreciate your urgent support with this process ,please help me to fix it
Jan 21, 2023 05:40:27 AM by Evans K
Kindly help me verify my Identity. It is taking too long. I've already uploaded my ID as well as took a selfie. Thanks.
Jan 21, 2023 08:18:50 AM by Annie Jane B
Feb 1, 2023 04:53:50 AM by Zain S
Hi,
I received this banner on my upwork profile a few days ago "Action required: Verify your identity by 02/04/2023 UTC to continue winning jobs on Upwork. Get started."
I uploaded my national ID card immediately. It's been 6 days and I have not heard back whether my ID verification was approved or rejected. I have not received any email either. Can someone please help me complete my ID verification?
Thank you!
Feb 1, 2023 05:11:01 AM by Ariful I
Their is need 2 type of photo ID verification. Hold on your hand the photo ID and click the picture. Then upload it.
Feb 1, 2023 05:13:14 AM by Annie Jane B
Hi Zain,
Feb 2, 2023 01:12:09 PM by Zain S
Still no reply from Upwork, my profile will get suspended tomorrow. It's getting scary for me as I'm working on project which require continuous communication with my client. It's been 8 days now. Please someone get in touch with me asap.
Thank you.
Feb 2, 2023 02:28:14 PM by Arjay M
Hi Zain,
I reached out directly to the team handling your review and I'm pleased to inform you that your ID is now verified. You can now see the ID Verified badge on your profile as confirmation.
Jun 12, 2024 06:25:26 PM Edited Jun 12, 2024 06:26:11 PM by Olatidoye H
Hello Arjay, am currently facing the same here. i had uploaded all the necessary document for the verification but my account is still under review. please help me out. Thanks in advance
Feb 9, 2023 12:24:38 PM Edited Feb 9, 2023 12:47:16 PM by Paweł K
Hello, I've submitted my ID for verification a while ago, but it is still showing the "We're reviewing your ID, which can take up to 1-3 business days." Today I received a notification "Your identity verification is past due.". Please for intervention.
Feb 9, 2023 01:46:58 PM by Arjay M
Hi Pawel,
I can see that the team handling your submission has sent you an email with more information about the status and instructions on how to complete the verification process. You may want to check this page and your email and please don't hesitate to coordinate by responding if you have questions or need further assistance.
Feb 22, 2023 06:31:29 AM by Muhammad A
Hello,
I've submitted my ID for verification many times, but it is still showing the "We're reviewing your documents and will get back to you within 3 business day." Can anyone from upwork please check it and guide me.
Thanks and look forward for your reply soon,
Adnan
Apr 19, 2023 03:47:46 AM by Umut A
Hello,
I am experiencing the same issue,
I've submitted my ID for verification a day ago, but it is still showing the "We're reviewing your documents and will get back to you within 1 business day." note. How long will this take?
Would appreciate urgent reponse to this.
Apr 19, 2023 04:26:17 PM by Annie Jane B
Hi Umut,
Apr 21, 2023 02:37:23 PM by Kimberly G
Hello l have not heard from about id vertication l submitted required documents. But have nit heard anything.