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Abrar's avatar
Abrar U Community Member

Locked Private Profile

Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Abrar,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

 

Update:

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~ Nikola

View solution in original post

818 REPLIES 818
Muhammad's avatar
Muhammad Z Community Member

Hi,

My profile availability badge is off and when I try to on it, it shows that you can't turn on this badge because your profile is set to private. Can you help me in solving this issue.

Girma's avatar
Girma T Community Member

My profile has been private. Please kindly make  it  public.

Ali's avatar
Ali N Community Member

my profile has been set to private,  please kindly make it public. 

Arjay's avatar
Arjay M Retired Team Member

Hi Ali,

 

I checked and can confirm that your request to reset your profile visibility back to public has been completed. A gentle reminder, please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. Thank you!

 

~ Arjay
Upwork
Danielle's avatar
Danielle V Community Member

Good day

 

Please could you reset my profile to public? 

https://www.upwork.com/freelancers/~0198cfc72ed2553ee3

 

Many Thanks

Dani

 

 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Danielle,

 

Thank you for your message. I am pleased to inform you that your profile has been reset and the visibility is changed to Public now.

 

Thank you,

Pradeep

Sumaya's avatar
Sumaya A Community Member

Hi,My account was kept private because of not earning until now. please help me in making it public. thanks

Arjay's avatar
Arjay M Retired Team Member

Hi Sumaya,

 

I've reset your profile visibility back to public as requested.

 

~ Arjay
Upwork
Melisa's avatar
Melisa G Community Member

Can i get help with this too? mine is fully locked out

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Melisa,

 

Your profile visibility has been set to public. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page


~ AJ
Upwork
Shara's avatar
Shara D Community Member

Hi my profile was set to private please make it public cause I have 2 invitation and some proposals thanks

Arjay's avatar
Arjay M Retired Team Member

Hi Shara,

 

I took the liberty of resetting your profile to public as requested. 

 

~ Arjay
Upwork
Nahid's avatar
Nahid H Community Member

Hi Pradeep,

 

My profile is private, please make it public.

 

Thank you! 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Nahid,

 

Thank you for your message. I am pleased to inform that your profile visibility is already changed to Public.

 

Thank you,

Pradeep

Muhammad's avatar
Muhammad H Community Member

Hi,
My profile has been private also, please make it public.

 

Thanks. 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Muhammad,

 

Your profile visibility has been set to public.


~ AJ
Upwork
Umair's avatar
Umair A Community Member

hi @pardeep,

can you help setting my profile to public

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Umair,

 

It looks like your profile visibility is already set to public. Feel free to reach out if you need further assistance,.


~ AJ
Upwork
Sunny's avatar
Sunny R Community Member

My profile is private too please make it public

 

Andrea's avatar
Andrea G Community Manager

Hi Sunny,

 

Your profile visibility has been set back to public.

 

~Andrea
Sunny's avatar
Sunny R Community Member

thanks Adrea

Danish's avatar
Danish H Community Member

so why my profile has been set as public please help me

Mehtab's avatar
Mehtab K Community Member

hello there kindly set my account to public it has been set to private .

Pradeep's avatar
Pradeep H Retired Team Member

Hi Mehtab,

 

I am pleased to inform you that your account is already set to Public.

 

Thank you,

Pradeep

Muhammad's avatar
Muhammad H Community Member

Hi Nikola S,
My account was kept Locked private because of not earning but now i have win my first project ,
so,please help me in making it public.
Thanks