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Abrar's avatar
Abrar U Community Member

Locked Private Profile

Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Abrar,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

 

Update:

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~ Nikola

View solution in original post

818 REPLIES 818
Nelum's avatar
Nelum J Community Member

I was inactive on Upwork for a long time now my account is showing private. Can you please help me to set it back to visible?
Thank you.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Nelum,

 

Thank you for your message. Your profile visibility is set to Public now.

 

Thank you,

Pradeep

Nikola's avatar
Nikola S Retiring Moderator

Hi Abrar,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

 

Update:

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~ Nikola
Farooq's avatar
Farooq L Community Member

my profile has been private please make  it  public 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Farooq,

 

Thank you for your message. Your profile visibility is set to Public now.

 

Thank you,

Pradeep

Sunday's avatar
Sunday I Community Member

my profile has been set to private,  please kindly make it public. 

Luiggi's avatar
Luiggi R Retiring Moderator

Hello Sunday,

 

Thank you for your message. Your profile visibility is set to Public now.

~ Luiggi
Sunday's avatar
Sunday I Community Member

Thank you very much for your quick response.

Uzair's avatar
Uzair A Community Member

Hi,

My profile availability badge is off and when I try to on it, it shows that you can't turn on this badge because your profile is set to private. Can you help me in solving this issue.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Uzair,

 

I checked and it looks like your profile visibility is already set to public. You should be able to turn on your Availability Badge now.


~ AJ
Upwork
Okorie's avatar
Okorie B Community Member

Hi! Annie, i have been away from upwork for quite a while and I am ready to start earning from the platform now. Please could you set my profile to public? I realize it is on private.

 

Andrea's avatar
Andrea G Community Manager

Hi Okorie,

 

Your profile visibility has been set back to public.

 

~Andrea
Okorie's avatar
Okorie B Community Member

Thank you so much.
Dimuth's avatar
Dimuth D Community Member

Can you please make my profile public ?

Pradeep's avatar
Pradeep H Retired Team Member

Hi Dimuth,

 

Thank you for your message. Your profile has been reset and the visibility has been set to Public. 

 

Thank you,

Pradeep

Muhammad's avatar
Muhammad Z Community Member

Hi,

My profile availability badge is off and when I try to on it, it shows that you can't turn on this badge because your profile is set to private. Can you help me in solving this issue?

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Dimuth,

 

Thank you for reaching out. I checked your account and it looks like your profile visibility is already set to public. Feel free to reach out if you need further assistance.


~ AJ
Upwork
Shah's avatar
Shah A Community Member

Dear Upwork Community,

 

My Upwork account has been changed to private due to unintentionally submitting a proposal that did not meet the platform's terms and conditions. I take full responsibility for the oversight and will be more cautious in the future. Thank you for your understanding.

 

Best regards,

Shah Azam

Pradeep's avatar
Pradeep H Retired Team Member

Hi Shah,

 

Thank you for your message. Your profile visibility is set to Public now.

 

Thank you,

Pradeep

Ronario Marie's avatar
Ronario Marie M Community Member

my profile has been set to private,  please kindly make it public. 

Waseem's avatar
Waseem I Community Member

Avilabilty badge increase to get high chances to get work on upwork so turned it on

Nur Ali's avatar
Nur Ali B Community Member

my profile has been set to private, please kindly make it public. 

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Nur,

 

Your profile visibility has been set back to public.

~ Luiggi
Sunday's avatar
Sunday I Community Member

Thanks for your immediate response. It is public now.