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» Forums » Support » Re: Locked Private Profile
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Afsana's avatar
Afsana K Community Member
‎08-01-2023 05:24 AM

Aug 1, 2023 05:24:26 AM Edited Aug 11, 2023 01:15:36 PM  by  Andrea G

Locked Private Profile

Hi there, My account was kept private please help me in making it public. thanks

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager
‎08-11-2023 01:14 PM

Aug 11, 2023 01:14:13 PM Edited Apr 2, 2024 03:18:54 PM  by  Andrea G

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

Update: 

 

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~Andrea

View solution in original post

1,823 REPLIES 1,823
Niyesh's avatar
Niyesh S Community Member
‎02-04-2024 03:18 AM

Feb 4, 2024 03:18:10 AM  by  Niyesh S

Hi there,
My account visibility is private please help me in making it public.
thanks

0 Upvotes
Luiggi's avatar
Luiggi R Retiring Moderator
‎02-04-2024 04:33 AM

Feb 4, 2024 04:33:23 AM  by  Luiggi R

Hi Niyesh,

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
Mahmoud's avatar
Mahmoud H Community Member
‎02-04-2024 11:35 AM

Feb 4, 2024 11:35:37 AM Edited Feb 4, 2024 11:35:50 AM  by  Mahmoud H

Hello,

 

My profile is locked to private can you please help me to make it public.

 

Thanks.

0 Upvotes
Arjay's avatar
Arjay M Retired Team Member
‎02-04-2024 04:31 PM

Feb 4, 2024 04:31:37 PM  by  Arjay M

Absolutely Mahmoud,

 

I've reset your profile back to public as requested. Thank you for reaching out and enjoy the rest of the weekend!

 

~ Arjay
Upwork
0 Upvotes
Dimitar's avatar
Dimitar G Community Member
‎02-07-2024 05:23 PM

Feb 7, 2024 05:23:17 PM  by  Dimitar G

Hi Pradeep. I am desperate because I earned money and my profile is locked and private and I can not turn the badge on. Can you please help me to make my profile public? Warm Regards

 

0 Upvotes
Joanne's avatar
Joanne P Retired Team Member
‎02-07-2024 08:55 PM

Feb 7, 2024 08:55:12 PM  by  Joanne P

Hi Dimitar,

 

Your profile visibility has been reset. You may log into your account to check. 

~ Joanne
Upwork
0 Upvotes
Mike's avatar
Mike K Community Member
‎02-08-2024 04:28 AM

Feb 8, 2024 04:28:56 AM  by  Mike K

Hi there, My account was kept private, please help me in making it public. Thanks.

0 Upvotes
Arjay's avatar
Arjay M Retired Team Member
‎02-08-2024 05:21 AM

Feb 8, 2024 05:21:39 AM  by  Arjay M

Hi Mike,

 

I've reset your profile back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork
0 Upvotes
Shahzaib's avatar
Shahzaib H Community Member
‎02-11-2024 03:04 AM

Feb 11, 2024 03:04:08 AM  by  Shahzaib H

Hi there, My account was kept private please help me in making it public. thanks

0 Upvotes
Luiggi's avatar
Luiggi R Retiring Moderator
‎02-11-2024 04:08 AM

Feb 11, 2024 04:08:13 AM  by  Luiggi R

Hi Shahzaib,

 

I checked but it appears that your profile visibility isn't currently locked. You should be able to update your visibility by visiting your Profile Settings page.  

~ Luiggi
0 Upvotes
Naoreen's avatar
Naoreen C Community Member
‎02-19-2024 02:31 PM

Feb 19, 2024 02:31:10 PM  by  Naoreen C

Hello. My profile is locked private. Can you please help unlock it?

0 Upvotes
Arjay's avatar
Arjay M Retired Team Member
‎02-19-2024 06:28 PM

Feb 19, 2024 06:28:08 PM  by  Arjay M

Hi Naoreen,

 

Your profile has been set back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork
0 Upvotes
Afrasiab's avatar
Afrasiab K Community Member
‎02-24-2024 04:01 AM

Feb 24, 2024 04:01:44 AM  by  Afrasiab K

Hello! My upwork profile has been locked private I have just changed my specialisation and want to grow my profile please make it public. I want to turn  on my availability badge it cant be done without making my profile public.
thanks

0 Upvotes
Luiggi's avatar
Luiggi R Retiring Moderator
‎02-24-2024 05:34 AM

Feb 24, 2024 05:34:48 AM  by  Luiggi R

Hi Afrasiab, 

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
0 Upvotes
ASERERE's avatar
ASERERE A Community Member
‎02-25-2024 11:58 PM

Feb 25, 2024 11:58:32 PM  by  ASERERE A

Hi there, My account was kept private please help me in making it public. thanks

0 Upvotes
Pradeep's avatar
Pradeep H Retired Team Member
‎02-26-2024 02:02 AM

Feb 26, 2024 02:02:12 AM  by  Pradeep H

Hi Aserere,

 

Thank you for your message. Your profile visibility is set to Public now.

 

- Pradeep

0 Upvotes
Durgesh's avatar
Durgesh P Community Member
‎03-05-2024 09:05 AM

Mar 5, 2024 09:05:19 AM  by  Durgesh P

hi,

My account was set to be private. Could you please make my profile public again.

thank you

 

0 Upvotes
Arjay's avatar
Arjay M Retired Team Member
‎03-05-2024 02:38 PM

Mar 5, 2024 02:38:45 PM  by  Arjay M

Hi Durgesh,

 

I've reset your profile back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork
0 Upvotes
Peter's avatar
Peter A Community Member
‎03-30-2024 05:31 AM

Mar 30, 2024 05:31:54 AM  by  Peter A

Hello, 

 

My account is set to Private. Please help me make it to Public. Thank you.

0 Upvotes
Joanne's avatar
Joanne P Retired Team Member
‎03-30-2024 06:36 AM

Mar 30, 2024 06:36:27 AM  by  Joanne P

Hi Ayeni,

 

Your profile visibility has been reset. Please log into your account to check. 

~ Joanne
Upwork
0 Upvotes
Azhar's avatar
Azhar A Community Member
‎03-21-2024 11:27 PM

Mar 21, 2024 11:27:25 PM  by  Azhar A

Hello there, 
I'm having the same problem but no solution is working for me, as suggested in this thread
Tried possible
- Buy more connect (suggested by someone in the community)
- Profile -> Profile settings (Settings is locked)
- Reset My profile visibility (it's not resetting it tried a lot but it's not helpful)

I want to boost my profile but profile visibility is something locked boost option. 

0 Upvotes
Joanne's avatar
Joanne P Retired Team Member
‎03-21-2024 11:42 PM

Mar 21, 2024 11:42:37 PM  by  Joanne P

Hi Azhar,

 

Your profile visibility has been reset to public. 

~ Joanne
Upwork
0 Upvotes
Imran's avatar
Imran K Community Member
‎03-24-2024 11:30 PM

Mar 24, 2024 11:30:58 PM  by  Imran K

Hi there, My account was kept private please help me in making it public. thanks

0 Upvotes
Joanne's avatar
Joanne P Retired Team Member
‎03-25-2024 01:21 AM

Mar 25, 2024 01:21:50 AM  by  Joanne P

Hi Imran,

 

Your profile visibility has been reset. You may log into your account to check. 

~ Joanne
Upwork
0 Upvotes
Ahsan's avatar
Ahsan N Community Member
‎02-21-2024 10:56 AM

Feb 21, 2024 10:56:08 AM  by  Ahsan N

Please help me. My profile also sets on private. Please make it Public Thanks You

0 Upvotes
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