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Important update: Upwork Community and Academy Closing December 13, 2024
» Forums » Support » Locked Private Profile
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Afolabi's avatar
Afolabi R Community Member
‎04-01-2024 05:40 AM

Apr 1, 2024 05:40:44 AM Edited Apr 2, 2024 03:15:22 PM  by  Andrea G

Locked Private Profile

Please have try alot to move my account to public and yet i'm unable to move it 

 

Please help me to move it to public 

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager
‎04-02-2024 03:15 PM

Apr 2, 2024 03:15:42 PM Edited Jul 16, 2024 01:43:02 PM  by  Luiggi R

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!

 

You can switch it back to public by simply logging out and back into your Upwork account again. Note: Your profile will be automatically reset to the visibility option you had. (The options are public, only to other Upwork users, or private.) 

 

Update:

 

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

 

~Andrea

View solution in original post

529 REPLIES 529
Mario's avatar
Mario A Community Member
‎04-01-2024 06:32 AM

Apr 1, 2024 06:32:44 AM  by  Mario A

This is an option
In Find work, right side, Clic on your name.
You will go to your profile.In the right side clic on "Profile settings".
Now you can see My profile and the visibility option.

Luiggi's avatar
Luiggi R Retiring Moderator
‎04-01-2024 06:33 AM

Apr 1, 2024 06:33:20 AM  by  Luiggi R

Hi Afolabi,

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
Jason's avatar
Jason T Community Member
‎04-04-2024 04:20 PM

Apr 4, 2024 04:20:50 PM  by  Jason T

Hello i also have issue with my account 

 

My account has been limited financially i was unable to withdraw my funds and also un able to apply for new job because the account got suspended without knowing what happened 

Sehrish's avatar
Sehrish K Community Member
‎04-13-2024 11:06 PM

Apr 13, 2024 11:06:30 PM  by  Sehrish K

Hi, 
My upwork account has been private. Kindly make it public.

Pradeep's avatar
Pradeep H Retired Team Member
‎04-14-2024 02:50 AM

Apr 14, 2024 02:50:33 AM  by  Pradeep H

Hi Sehrish,

 

Your profile visibility is set to Public now. 

 

- Pradeep

Hashim's avatar
Hashim A Community Member
‎04-26-2024 04:23 AM

Apr 26, 2024 04:23:59 AM  by  Hashim A

please Pradeep can you make mine public too, i can't do it from here it's given me error 

Luiggi's avatar
Luiggi R Retiring Moderator
‎04-26-2024 05:20 AM

Apr 26, 2024 05:20:53 AM  by  Luiggi R

Hi Hashim,

 

Thank you for bringing this to our attention. Your profile visibility has been updated. Don’t hesitate to let us know if you need further assistance

~ Luiggi
Hammad's avatar
Hammad A Community Member
‎06-01-2024 02:32 AM

Jun 1, 2024 02:32:47 AM  by  Hammad A

Hi LuiggiR, 
My upwork account has been private. Kindly make it public.

0 Upvotes
Adil's avatar
Adil K Community Member
‎06-13-2024 03:28 AM

Jun 13, 2024 03:28:02 AM  by  Adil K

Hi 

I have just completed project catalog. when i am opening my project catalog to preview. The option to purchase the project is showing message " sorry you can not purchase projects in project catalog using this account. i want to know is my project visible and purchasable 

 

Adil 

Melve's avatar
Melve C Community Member
‎06-30-2024 08:16 AM

Jun 30, 2024 08:16:49 AM  by  Melve C

Hello, can you please make my profile public too? Thank you.

Luiggi's avatar
Luiggi R Retiring Moderator
‎06-30-2024 09:10 AM

Jun 30, 2024 09:10:18 AM  by  Luiggi R

Hi Melve,

 

Thank you for bringing this to our attention. Your profile visibility has been updated. Don’t hesitate to let us know if you need further assistance.

~ Luiggi
Hammad's avatar
Hammad A Community Member
‎06-01-2024 02:32 AM

Jun 1, 2024 02:32:19 AM  by  Hammad A

Hi, 
My upwork account has been private. Kindly make it public.

0 Upvotes
Barek's avatar
Barek G Community Member
‎06-14-2024 10:28 PM

Jun 14, 2024 10:28:30 PM  by  Barek G

Hi, 
My upwork account has been private. Kindly make it public.

Joanne's avatar
Joanne P Retired Team Member
‎06-14-2024 11:19 PM

Jun 14, 2024 11:19:00 PM  by  Joanne P

Hi Barek,

 

Your profile visibility has been reset. You may log into your account to check. 

~ Joanne
Upwork
Abuzar's avatar
Abuzar M Community Member
‎06-22-2024 10:52 PM

Jun 22, 2024 10:52:16 PM  by  Abuzar M

Hi, 
My upwork account has been private. Kindly make it public.

Pradeep's avatar
Pradeep H Retired Team Member
‎06-23-2024 02:24 AM

Jun 23, 2024 02:24:52 AM  by  Pradeep H

Hi Abuzar,

 

Thank you for your message. Your profile visibility is set to Public now.

 

- Pradeep

Hasina's avatar
Hasina H Community Member
‎06-26-2024 10:58 PM

Jun 26, 2024 10:58:38 PM  by  Hasina H

My Upwork account has been private Kindly make it public.

Hasina's avatar
Hasina H Community Member
‎06-26-2024 02:39 AM

Jun 26, 2024 02:39:24 AM  by  Hasina H

My Upwork account has become private. make it public, please.

Ivygail's avatar
Ivygail J Retired Team Member
‎06-27-2024 12:08 AM

Jun 27, 2024 12:08:49 AM  by  Ivygail J

Hello Hasina,

 

Thank you for reaching out to us. Your profile visibility has been updated and is now set to public. Don’t hesitate to let us know if you need further assistance.

 

~Ivy
Melve's avatar
Melve C Community Member
‎06-30-2024 08:18 AM

Jun 30, 2024 08:18:14 AM  by  Melve C

Hi Ivy,

Can you reset my profile too? I cannot make it public. 

Preview file
57 KB
Talant's avatar
Talant U Community Member
‎04-15-2024 06:54 AM

Apr 15, 2024 06:54:00 AM  by  Talant U

Hi please set my profile visibility to "Public" since I couldn't do it through ana utomatical button.
Thanks!

Igor's avatar
Igor S Community Member
‎04-15-2024 07:33 AM

Apr 15, 2024 07:33:58 AM  by  Igor S

Hi please set my profile visibility to "Public" since I couldn't do it through an utomatic button.
Thanks!

Nikola's avatar
Nikola S Retiring Moderator
‎04-15-2024 07:42 AM

Apr 15, 2024 07:42:27 AM  by  Nikola S

Hi Igor, 

 

I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola
Naveed's avatar
Naveed L Community Member
‎04-16-2024 02:04 AM

Apr 16, 2024 02:04:38 AM  by  Naveed L

how did you reach upwork for resolving the pvt locked issue 

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