Sep 1, 2022 11:32:08 AM Edited Sep 6, 2022 02:04:18 PM by Andrea G
Hi there,
My account was kept private because of not earning until now. please help me in making it public.
thanks
Solved! Go to Solution.
Sep 1, 2022 07:13:37 PM Edited Jan 9, 2023 06:06:25 PM by Andrea G
Hi Jean Peter,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.
Thank you!
Oct 13, 2022 06:40:37 AM by David S
I am also having this issue:
"You can't turn on this badge because your profile is set to private or unavailable."
Oct 13, 2022 08:20:30 AM by Andrea G
Hi David,
Your profile visibility has been set back to public.
Oct 5, 2022 07:55:07 AM by Raluca O
Hi, my profile has been set to private because I haven't used it in a while. Can you please change it to public?
Thanks, Raluca
Oct 5, 2022 10:33:23 AM by Nikola S
Hi Raluca and Nelum,
Thank you for reaching out to us. Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Oct 5, 2022 10:08:33 AM by Nelum J
Hi there!!
my Upwork account has been locked private, please help me out to the visible public.
Here is the link to my Upwork profile.
https://www.upwork.com/nx/find-work/best-matches
Oct 5, 2022 02:31:47 PM by Batu C
Same here, can't set my profile to public even I clicked the link too many times. Need help from moderators. Peace.
Oct 5, 2022 04:38:57 PM by Arjay M
Hi Batu,
Thank you for your message. Your profile visibility has been updated as requested. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Oct 5, 2022 03:52:16 PM by Abdul M
Hi there,
My account was kept private because of not earning until now. please help me in making it public.
thanks
Nov 7, 2022 06:09:19 AM by Luiggi R
Hi Abdul,
Your profile visibility has been reset as per your request.
Oct 5, 2022 10:41:13 PM by Idongesit J
Please I'm Idongesit Jacob, a freelancer on Upwork. I haven't been using the account for a while now and it has been locked private and I have messaged Upwork multiple times but nothing has been done about it since September.
Please help me resolve the situation.
Thank you very much
Idongesit Jacob
Oct 6, 2022 01:09:23 AM by Joanne P
Hi Idongesit,
I'd like to confirm that your profile visibility has been reset to 'public'. You may log in and check. For more information, please check out this help article.
Oct 5, 2022 11:01:39 PM by Casey C
I've been resetting my profile visibility since last week, but it's still on locked private. Whenever I view my requests, all of then are marked as solved. Please help.
Oct 23, 2022 10:13:04 AM by Pradeep H
Hi Casey,
Thank you for your message. I see that your profile visibility is already set to Public.
Thank you,
Pradeep
Oct 5, 2022 11:07:17 PM by Elena I
I had a long break from Upwork, during my studies. Now I would like to work again as freelancer, but it seems so difficult. My profile is automatically set up offline, and I do not receive invitations.
Anyone in the same situation before? How did you get back on track?
Oct 24, 2022 02:45:26 PM by Pradeep H
Hi Elena,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Oct 5, 2022 11:57:34 PM by Ebiye O
Hi!
What can one do when your profile is being changed from public to private and it`s also locked to private?, done by upwork itself.
Tried sending emails to support and they`ve also responded but it is still the same.
Kindly give advice on what I can do the to change it from Locked private to Public.
Thanks in Advance!
Oct 6, 2022 12:28:45 AM by Avery O
Hi Ebiye,
I’ve reset your profile visibility back to public. Profiles of freelancers with a history of earnings on the platform will remain public unless they have not earned in more than 2 years while profiles of new freelancers who haven’t earned on Upwork will be set to private after 90 days. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.
Oct 6, 2022 02:05:22 AM by Mohammad M
Hi Everyone !
My Profile Visibility is turned to Private, Its not being Public so clients are not seeing me, How to catter this issue ??
Regards
Engr.Muhammad Mubbashar
Oct 12, 2022 04:41:13 PM by Joanne P
Hi Mohammad,
Your profile visibility has been reset back to “public”. When your profile is set to private, your profile is not visible in search results, but the clients can still view your profile once you submit a proposal. For more information, please check out this help article.