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Afolabi's avatar
Afolabi R Community Member

Locked Private Profile

Please have try alot to move my account to public and yet i'm unable to move it 

 

Please help me to move it to public 

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!

 

You can switch it back to public by simply logging out and back into your Upwork account again. Note: Your profile will be automatically reset to the visibility option you had. (The options are public, only to other Upwork users, or private.) 

 

Update:

 

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

 

~Andrea

View solution in original post

529 REPLIES 529
Luiggi's avatar
Luiggi R Moderator

Hello Mikaia

 

Thank you for bringing this to our attention. Your profile visibility has been updated. Don’t hesitate to let us know if you need further assistance.

~ Luiggi
Orest's avatar
Orest T Community Member

Hello!
I've requested to set my profile from private to public last week, but I don't have any of results when my profile will be public back?

Nikola's avatar
Nikola S Moderator

Hi Orest,

 

Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola
Bhumit's avatar
Bhumit M Community Member

Hi, I have completed all setups and tax forms, I came back recently and re-opened my account but my profile is locked private. Please help.

Arjay's avatar
Arjay M Retired Team Member

Hi Bhumit,

 

It's great to know that you're profile's all set. I've also reset your profile back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork
Sinisa's avatar
Sinisa K Community Member

Hi community.

My profile has been set to locked private, too. Kindly set it to public, please.

Best

Nikola's avatar
Nikola S Moderator

Hi Sinisa,

 

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola
Margarita's avatar
Margarita O Community Member

Please have try alot to move my account to public and yet I am unable to move it.

A message appears that says it is because I have not earned money, it took more than 2 weeks.

I need your help to return to the public profile. 

Thanks.

 

Athiel John's avatar
Athiel John A Community Member
Joanne's avatar
Joanne P Moderator

Hi Margarita,

 

Your profile visibility has been reset. You may log into your account to check. 

~ Joanne
Upwork
Margarita's avatar
Margarita O Community Member

##- Escriba su respuesta encimaMy profile is published again.

Happy to be able to apply on the Platform again.

Thank you very much for your invaluable help. de esta línea -##
Khelvin's avatar
Khelvin P Community Member

Hi, my account is locked in Private...Please Help..TIA

https://www.upwork.com/freelancers/~017ea9a2992ed0763d

 

 

Luiggi's avatar
Luiggi R Moderator

Hi Khelvin,

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
Dev's avatar
Dev P Community Member

How do i change private to public, because it shoe to subscribe the plan for upwork !!!

Viet's avatar
Viet H Community Member

Is this the profile private to public. If yes there might be 3 ways to do it:
1. Start earning again to auto public the profile
2. Ask UW to public the profile for you
3. Subscribe to freelancer plus for public the profile

Joanne's avatar
Joanne P Moderator

Hi Dev,

 

Your profile visibility has been reset. You may log into your account to check. 

~ Joanne
Upwork
Dev's avatar
Dev P Community Member

Thank you.

Tina's avatar
Tina N Community Member

I recently saw that my Upwork profile has been changed from public to private,

 

please what do I do to return it to the public, dear community members,

 

Please I need suggestions, can I buy connect to submit proposals?

Meenakshi's avatar
Meenakshi M Community Member

Hi Tina

 

Does your account so old and you havn't use or bid since long time , if yes please start bid on any relevant project or Just talk to directlt upwork support , they will let you know exact reason .

 

Thanks

Meenakshi

 

Pradeep's avatar
Pradeep H Moderator

Hi Tina,

 

Your profile visibility is set to Public now. 

 

- Pradeep

Steve's avatar
Steve F Community Member

Hi,

 

I just tried to turn on my availability but my profile is locked to private....one of the reasons is because I haven't had any work, but I have a better chance of getting work if I can turn on my availability....

 

How can I fix this please?

Arjay's avatar
Arjay M Retired Team Member

Hi Steve,

 

I've reset your profile back to public as requested. You should now be able to switch your Availability Badge on. Thank you for reaching out!

 

~ Arjay
Upwork
Justin's avatar
Justin A Community Member

Hi,

My account has been kept private, please help me to make it public. Thank you!

Arjay's avatar
Arjay M Retired Team Member

I can confirm that your request via a support ticket to have your profile reset back to public has been completed. You're all set! Thank you for reaching out and have an amazing weekend, Justine.

 

~ Arjay
Upwork
Zunaira's avatar
Zunaira Y Community Member

Hi there, my account is on private could you make it public? Thank you in advance 

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