Mar 19, 2024 09:07:29 AM by David N
I get a page with this when I try to view or download an attachment from any client through the message board.
Solved! Go to Solution.
Apr 8, 2024 01:06:36 AM by Nikola S
Hi All,
Thank you for your patience. I would like to let you know that the issue discussed on this thread is now resolved. We will close this thread from further replies.
Mar 19, 2024 08:02:29 AM by Amy W
I neither opened nor downloaded the doc file that clients sent to me. What can I do now? Thank you!
Mar 19, 2024 07:47:50 AM by Muhammad Ali N
Hi. I am getting Error 403 (N) while accessing files on messages.
Mar 19, 2024 10:51:29 AM by Andrea G
Hi Muhammad,
Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Also note that we only officially support the latest two versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari.
Mar 19, 2024 08:15:28 AM by Saddam F
hi,
I can't open the file sent by the client, every time I try there is a sheet like this
What does it mean and can it be fixed?
thankyou,
saddam
Mar 19, 2024 11:31:17 AM by Andrea G
Hi Saddam,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Mar 19, 2024 12:45:41 PM by Andrea G
Hi all,
The technical team is aware of this issue and working on fixing this as soon as possible. We'll update this thread once we have more information.
Mar 19, 2024 11:04:21 AM by Tammi S
When I try to download a file attached to a job, it is giving me an error:
I have cleared my cache, tried another browser - are there any other solutions?
Mar 19, 2024 11:44:20 AM by Khushbu G
Yeah I face same issue today...but I close tab and tried to reopen attachment as view and after 2-3 try I can see
Mar 19, 2024 02:36:06 PM by Andrea G
Hi Tammi,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.
Apr 8, 2024 01:06:36 AM by Nikola S
Hi All,
Thank you for your patience. I would like to let you know that the issue discussed on this thread is now resolved. We will close this thread from further replies.