Payment Method Inactive !

[#1]

Hello ! It's been five days since i added payment method to local bank. But it's still inactiave. No Response or Verification email from upwork.Can you please tell me how long it will take to active ?

[#2]

Hi Ryan,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you here with further assistance. 

[#3]

Hi Arjay, 

Your response is highly appreciated, 

Looking forward to your agent 🙂

[#4]

Hi Arjay, 

this is the third time I am reaching out for this issue (payment method Inactive). I have received an email where it says that one of your agents would reach out in 24-48 hours. Nevertheless, it has been four days and there is no update or assistance from upwork side. 

I am again requesting you to please assist me with the problem. 

Looking forward!

[#5]

Hi Ryan,

I'm sorry about the delayed response. I've followed up with the relevant team and can confirm that your payment method should now be active. They've also followed up via your ticket with more information. Don't hesitate to let us know if you need further assistance.

[#6]

Upwork says that my tax identification number is not completed, so my account can be suspended on 7/19/2023. The thing is I am from Venezuela, so I don't have a tax identification number. My tax residence and taxpayer identification is completed, and I don't know what to do with this other petition.

[#7]

Hi Raquel,

Thank you for reaching out. I took a closer look at your account and can confirm that the Tax Information has been filled out.  That includes your Tax identification number being submitted. It seems like you're all set. Feel free to update your ticket here if you still need further assistance.

[#8]

How do I contact Upwork to get paid? This is so frustrating!

[#9]

make sure to active your payment method and you can contact them by this link ; https://support.upwork.com/hc/en-us

[#10]

Hi Yvette,

I see that you've contacted our support team and raised a support ticket about your concern. I can also confirm that it's been escalated to the appropriate team for further review. We suggest you continue coordinating with the team through that ticket here so that the team can assist you accordingly and more efficiently.

[#11]

after finally putting my information probably the method I put told me it will be active after 3 days, after 3 days it became inactive, I don't know why

[#12]

Hi Ahmed,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

Thank you,

Pradeep

[#13]

Am unable to withdraw funds into my Payoneer because VAT . Am not not freelancer am only using Upwork to receive payment monthly from my company . Am not a freelancer please activate my withdrawal for me

[#14]

Hi, Kelenna. 

If you're receiving money from your employer and this happens to be through Upwork, you have to be registered as a freelancer, sole trader or whatever business entity you want to be able to pay taxes in your country. It is illegal not to pay taxes; Upwork knows that, and they are obligated to withhold a portion of your money if you don't have VAT. 

You HAVE to have VAT or GST or whatever the equivalent is in your country to be able to receive monthly payments from your company through Upwork. 

You may not consider yourself a freelancer, but that doesn't change anything. 

[#15]

Upwork is not a payment platform. You are a freelancer and are subject to all fees related to your earnings.

[#16]

Hi Kelenna,

Thank you for reaching out. I checked your account and it looks like you need to fill out the W-8BEN form in order for your payment method to become active. By using Upwork as a platform for your payments, Upwork is obligated to collect your Tax Information to prove that you're not a taxpayer in the US, otherwise, you will be subject to their tax. 

Kindly go to this page to enter your tax information.

[#17]

Hey Upwork community! I'm facing an issue with withdrawing money from my Upwork account. Every time I try to use my payment method "direct to local bank," it shows as inactive. Has anyone else encountered this problem before? Could you kindly share any insights or solutions to fix this issue? Your help would be greatly appreciated

[#18]

It is inactive 3 days after edited. Security hold. Is it?

[#19]

Set up Direct to Local Bank withdrawals

Possibilities To add your bank account: 

1. Go to Settings › Get Paid
2. Click Add Method
3. Click the Set Up button for your chosen method
4. Enter your bank account details, including bank codes
5. Choose a payment schedule and click Next

Important things to know:

• For security reasons, your new payment method will become active in three days.
• Check that the name on your bank account matches your verified name on Upwork. If your payment method was flagged for a name mismatch, please contact support to resolve the issue or add a new payment method.
• Be sure that you enter your bank information, including bank codes, correctly. We want you to get your money on schedule and any errors could result in a failed transfer or delay. If you've exceeded the character limit on the Name on Account field, please contact your bank to get an appropriate abbreviation.
• You should also contact your bank if you're not sure you have the correct information, or if you received an error when you tried to enter it into our system.
• Upwork charges $0.99 per Direct to Local Bank withdrawal. Any additional restrictions, timing regulations, and fees vary depending on your bank.
• Upwork cannot accommodate company registrations for TRY and PRK bank accounts. Adding a company bank account may result in failed/rejected withdrawals.

Bro, if I ask you, could you give this post a solution status, please? I need it

[#20]

Despite having taken all the necessary steps, including verifying my tax information and ensuring that my name on Upwork matches that on my bank account, I am still unable to activate the payment method 'direct to local bank.' This has persisted even after I corrected a name mismatch that I initially identified.

I would like to emphasize that I have followed all the guidelines meticulously, and I am puzzled by the continued inactivity of the payment method. It has now been well over 2 weeks since I added the method

[#21]

Hi Mohamed,

I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

[#22]

Hi, 

Can you activate my PayPal account as my payment method. It says inactive.

[#23]

Hi Alyssa,

Thank you for reaching out. I checked your account and it looks like you need to fill out the W-8BEN form in order for your payment method to become active. By using Upwork as a platform for your payments, Upwork is obligated to collect your Tax Information to prove that you're not a taxpayer in the US, otherwise, you will be subject to their tax. 

Kindly go to this page to enter your tax information.

[#24]

I tried to attach to my Visa debit card in payment method but its showing unable to authorize your card.

I contacted the bank for this issue they told me that they have approved my request a long time ago.but still I am having this.

How can I resolve this issue

[#25]

Hi Manjur,

Are you referring to a payment method for withdrawing your funds? I can see that you've already added one. It's not active since it's going through a security verification period and should become active in three days.

[#26]

No. I need more assistance. Its still not working. How can i fix it. My banks says they have approved my getways. I want to buy connects.but my debit card is not authorizing. Eevry info was correct order