» Forums » Support » Payment Not Reflecting On Our Upwork Portal
Page options
Community Member

Payment Not Reflecting On Our Upwork Portal

Hi Team, 

Accept Greetings!
One of our clients on upwork has made the payment on 5th Oct 2023 amounted to $725 & $1,517.80. But these two payments are not reflecting on our upwork portal. 
We are attaching the screenshot of Initiated payment and attaching payment invoice for your reference. Kindly have a look into this issue that why we have not received these payments yet and update us accordingly. 
Client Name - Aqeel Ahmed

Hi Vatan,


Could you please share with us the Contract ID for the job you're referring to? You can see the ID by going to All Contracts> Select the Contract in question> Details tab. Please see this screenshot for your reference.


We'll have that reviewed and assist you accordingly. We look forward to your response.


~ Arjay
Community Member

Hi Arjay, 

We have total 4 Contract ID's of this client. We are mentioning all 4 ID's below. Kindly check and update us.  

Contract ID - 34311803

Contract ID - 34311796

Contract ID - 34443491

Contract ID - 34311752

Hi Vatan,


I can see that you already opened a support ticket regarding this issue. Please allow our team 24-28 hours to respond to your request. Feel free to also update the ticket should you have further questions or concerns.

~ AJ
Latest Articles
Featured Topics
Learning Paths