Payment method is inactive

[e5efa39d]

I have added a payment method to withdraw. But the payment method is inactive for several days. Can you please help me to active the payment method?

[PradeepH]

Hi Raihan,

Thank you for your message. Please complete the Tax Information page to activate your payment method.

- Pradeep

[e5efa39d]

I have not any tax number then what can I do?

[PradeepH · Accepted solution]

Hi Raihan,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep