Payment not received to my PayPal

[#1]

my transfer was denied because the option receive/withdraw funds was not activated on my account. my balance was 106.90$ but not it is 0$. how can I solve this problem, can you respond ASAP, please?

[#2]

Please could someone help me with this because i cannot focus on jobs .

I cannot withdraw any money .. i tried paybal and disabled tried bankacount 3 times and disabled... 

Someone show me where is the problem ? 

[#3]

Hi Mohamed,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

[#4]

Hello,
I am new to UpWork. My problem was that I do not have a PayPal account and I cannot do this because I live in Egypt, and any transfers from outside Egypt cannot be received in Egypt due to special laws in this country.

At that time, I sought help from a friend of mine I trust who lives in Germany and who has a PayPal account. I was going to receive the money on his PayPal account, but when we entered his PayPal account, this payment method was not verified because his account information on PayPal did not match the information. My account on Upwork..

I hope to find a solution to this..

Thanks..

[#5]

Why not try Payoneer?

[#6]

Hi Mohamad,

Your profile name must be what you use to identify yourself in real life. If that doesn't match your legal name, you will have to verify your identity and we will store this as your verified name. For more information, please check this page. 

[#7]

Yesterday, I didn't get an authentication code, which I need to withdraw my earnings from Upwork. I thought I was the only one experiencing it. But when I visited one Facebook group for Filipino freelancers, some freelancers also had the same issue. Unfortunately, Upwork decided to close the account of one freelancer because they supposedly need to verify this freelancer's account. I'm really nervous about this.

Did you have the same issue?

[#8]

Hi Laine,

I checked your account, and I do not see any limitations. I also checked your most recent transaction, and it was successful. If our team needs any information, they will contact you directly. Please let us know if you encounter any issues with accessing or withdrawing your earnings. 

[#9]

Okay. Thank you, Joanne.

[#10]

good morining , i hope i put this in the right section and sorry if not

i have a problem with withdrawal from upwork to my paypal account , i tried new browsers and same results 

thank you 

[#11]

Hi Sameh,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

[#12]

Thank you so much

[#13]

I return to Upwork after a brief hiatus, I'm on a free account temporarily, most likely it will be permanently after this, and advised that there is an issue with my financial information. It's a paypal account, a business one. So I update it.  Weeks go by and still no change. So I add a card. Attempt to contact support and get thrown into a chatbot loop. 

Something that can most likely be resolved in about 30 seconds with the push of a button by a living person- has not been resolved and now I must wait in limbo for an arbitrary response from some uncontactable magical realm. 

😞 this makes me said. and does not make me want to expand on this site. 

[#14]

Hi La'Mar,

I'm sorry to hear you were having trouble contacting support about this. I see that you were able to raise a support ticket regarding your concern. As soon as the next available agent gets your ticket in their queue, they'll contact you to assist you further. 

[#15]

iam trying to withdraw my funds via pay pal but every time i try i recieve this email :

We attempted to process your recent payment request but unfortunately it failed.

The reason for returned funds: Unable to apply funds.

As a result, the funds have been returned to your Upwork account

[#16]

Seems the problem is with Paypal.

Please check this page and also this one for more details. (Both links will take you outside Upwork to Paypal and Paypal community websites)

[#17]

Hello

I got the exactly same error when I tried to withdraw money to my paypal account today.

I'd like you to help me with this issue ASAP.

Thanks

[#18]

Hi Hlib,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

[#19]

Hi Team,

Please help me, I have needed your support for nearly a month until now, each time I try to get paid via PayPal, I receive the below message

Payment method PayPal has been disabled

[#20]

Hi Mohammed,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

[#21]

I get this email every time I try to get paid using Paypal method (We attempted to process your recent payment request but unfortunately it failed. The reason for returned funds: Unable to apply funds.)

[#22]

Hi Mohamed,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#23]

Good day, i am failing to withdraw my funds on upwork, even when the withdrawal circle reaches and continue to reject withdrawal which is frustrating. and i continue being charged for this by upwork. what could be the issue

[#24]

Hi Vernon,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#25]

We attempted to process your recent payment request but unfortunately, it failed.

The reason for returned funds is: Unable to apply funds.

As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments

[#26]

Hi Diro,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.