Payment rejected

[asmaa-slimani]

Hello! I tried to transfer some money from Upwork to my bank account in Turkey, but the payment request fails each time. I contacted my bank, but they said that everything seems fine from their side. Could you please help me solve this?

[LuiggiR]

Hi Asmaa,

I'm sorry you're having trouble processing your payment. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.