Phone Number is already in use

[#1]

I just created my account but my number verification is failing saying the number is in use with another account. I've never used upwork before. Can someone. Please help.

[#2]

I am trying to register and as part of the last step when I enter my cellphone number to get the verification code i get an error saying "something went wrong, try again later", not sure what to do, I have restarted and I am not using any firewall etc. Please help.

Thanks

[#3]

Hi Aneeta,

One of our team members will reach out to you directly to assist you with your phone verification process. 

Thank you! 

[#4]

I'm also having issues with this. I cannot verify my phone number because an error message comes up stating that "Something went wrong. Please try again later." Please help, thank you!

[#5]

Hi Zaena,

Thank you for your message. One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you.

Pradeep

[#6]

Need assistance.

[#7]

Hi Stasys,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

[#8]

I'm currenlty creating my profile as a Freelance Artist, but when I get to the section where I need to verfiy my phone number I get a message saying "Something went wrong. Please try again later." I've tried using different browsers and have cleared my cache, but that doesn't seem to fix the issue.

[#9]

Hi Kathryn,

We’ll have one of our agents reach out to you directly to assist you with your phone verification process.

Thank you for reaching out to us. 

[#10]

I am not able to get the text message for verifying my phone number. I have tried multiple times. Any advice would be appreciated!

Thanks,

Brad

[#11]

Hi Bradley,

Someone from our team will reach out to you via support ticket in order to assist you further.

[#12]

Not receiving code from phone number verification, I can't complete my profile until this step is completed.

[#13]

Same issue here. Please help!

[#14]

Hi Julian,

It looks like you were able to verify your phone number. Feel free to reach back to us if you still need any assistance.

Thank you! 

[#15]

Hi Olasubomi,

One of our team members will reach out to you directly to assist you with your phone verification process. 

Thank you! 

[#16]

I have the same problem 

[#17]

Hi Isis,

We’ll have one of our agents reach out to you directly to assist you with your phone verification process.

Thank you for reaching out to us. 

[#18]

Hi there,

I am tyring ot setup a profile and seem to have an issue - The verification code does not send to my phone, it just says try again later. May you please advise on a solution?

Thanks,

George

[#19]

Hi George,

It looks like you were already able to verify your phone number. If you need any further assistance please let us know!

[#20]

I've done all the prequisite steps to set up my profile and yet I am stuck on the verify phone number aspect. When I try to it doesn't text me a code, it just says something went wrong and there's nothing I can do. 

I tried clearing my cache and cookies, using 2 different browsers, but nada. Can I get some help here?

[#21]

Hi Nick,

Someone from our team will reach out to you via support ticket in order to assist you further.

[#22]

Hello, 

I am trying to verify my phone number. Text verification won't send. Recieving an error message. Need help.

[#23]

Good Afternoon,

I am also trying to verify my phone number and the text verification won't send. I believe my phone number might be associated with an old profile and I would like to change it so that it is linked to this new account! Would someone be able to help me in doing so?

Best,

Paulina

[#24]

Hi Paulina,

One of our team members will reach out to you directly to assist you with your phone verification process. 

Thank you! 

[#25]

Hi I have just created my profile and I am trying to verify my phone number. It keeps saying to com back later. How do I verify my phone number?

[#26]

Hi Barbara,

I can see you were able to submit a support ticket with our team regarding this. Please refer to their reply here.