Phone Number is already in use

[#1]

I just created my account but my number verification is failing saying the number is in use with another account. I've never used upwork before. Can someone. Please help.

[#2]

I'm trying to verify my account and create my profile. But when I put my phone number in to get the enter code, it says "This number is being used by another account" even though I don't recall making another account using this number. Can you please help me? It would be greatly appreciated.

[#3]

Hi Brian,

Someone from our team will reach out to you via support ticket in order to assist you further. You can access your ticket here.

Thanks!

[#4]

I am new to Upwork, and trying to submit my first proposal. Every time I try to "verify phone number" by clicking on the "send text" or "call me" buttons, I get the message that my phone number is invalid. It is not! I've checked and doublechecked, re-entered the number, and still can't get past this. How do I get someone to fix this?

[#5]

Thank you for reaching out to us, Hillora.

One of our team members will reach out to you directly to assist you with your phone verification process. 

[#6]

Hi, I need to change my phone number to access settings and process my payment, can someone help me?

[#7]

Hi Marianabel,

Thank you for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further with updating your phone number. You can access your tickets on this page.

[#8]

I can not verify my phone number, the problem is that I can not add my whole phone number to verify in other words I can add my phone number up to the last digit and I can not add the last digit. Now Upwork asked me to contact assistant support.

[#9]

Thank you for reaching out to us, Alireza.

One of our team members will reach out to you directly to assist you with your phone verification process. 

[#10]

My smartphone got stolen and I can't receive now the OTP. How can I change my mobile number for OTP now?

[#11]

Hi John Russel,

I'm sorry to hear about what happened. One of our team members will reach out to you directly via email to assist you further. 

Thank you.

[#12]

Hi there,

I'm creating a freelancer account but at the last step I'm unable to use my mobile number as it says it's already in use.

I think this is because I had a client account before and would have used the same number. I have sinced deleted the client account but am still having the same issue.

username: **Edited for Community Guidelines**

email address: **Edited for Community Guidelines**

Thanks,Dan

[#13]

Hi Daniel,

One of our agents will reach out to you via support ticket in order to assist you further.

Thanks!

[#14]

Unable to link my phone number it says!

You have exceeded the maximum number of attempts to add this phone number. Try a different number or contact

**Edited for Community Guidelines**

[#15]

Hi Ali,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone number. Thank you.

[#16]

Hello, I am trying to finish setting up my account but it says that my phone nymber is already in use. Can someone help me?

[#17]

Hi Raven,

One of our team members will reach out to you directly via email to assist you further.

Thank you.

[#18]

I am trying to add a freelancer profile to my current account. When I get to the phone number verification step, it tells me my number is already in use by another account. I assume it's my client account. If it's letting me add a profile, why can't I use the same phone number?

[#19]

Hi Steve,

I checked and it seems that you already chatted with our support team on this ticket. Let us know if you need further assistance.

Thank you.

[#20]

My phone number is being used with another account but this is the first time I create an Upwork account.

[#21]

Hi Humberto,

Someone from our team will reach out to you via support ticket in order to assist you further.

Thanks!

[#22]

 finish my profile to join coz it says my number is on another account but its not

[#23]

Hi Peter,

Someone from our team will reach out to you via support ticket in order to assist you further.

Thanks!

[#24]

Hello,
my authenticator app was on my phone but now I've got a new phone I cannot access my settings or log into a new device.

Is there any way I can login with a new device without using my old phone? 

Thank you

[#25]

Hi Gregory,

One of our team members will reach out to you directly via email to assist you further with your account.

Thank you.

[#26]

Hello, 

I am new to Upwork and I am trying to finish up the process of my account verification by entering my phone number to get a text message verification. But I keep getting an error message saying "This number is already in use by another account." 

I have tried closing my account several times and re-doing the entire profile set-up but to no avail is there any change within the phone number verification. 

Please help! 

**Edited for Community Guidelines**