Problem with linking Payoneer to Upwork

[12f1c0b4]

Hi,

I need help with adding a Payoneer account to my withdrawal.

When I go through the Payoneer account login form I get the message "Unable to associate this funding source with your existing account.
Please submit a new application, using an alternate email address."

After that I checked all the data and noticed that I have a different profile name. I changed it (all approved). The problem remained. Email, etc. are the same.

I also tried it on another device, in other browsers, clean cache. Nothing works.
Maybe I need to change my email or something?

I hope there is no need to create a new Payoneer account, as I waited 4 months for its verification and could not withdraw money from Upwork.

Thank you! Have a nice day

[LuiggiR]

Hi Nahom,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.