Aug 3, 2023 09:45:23 PM by Shakel F
I've attempted to change my profile picture several times o different browsers (Chrome and Safari) and on different operating systems (Windows, iOS) and every time the image does not seem to save despite me selecting the Save option. Can someone please assist me with this? As far as I can see the image meets the requirements for upload so I'm no sure what's preventing this successful upload.
Aug 4, 2023 12:01:43 AM by Pradeep H
Hi Shakel,
I apologize for the trouble you are having with uploading your profile picture. We understand how important it is to have a profile picture that accurately reflects you and your work. When selecting a photo, please make sure:
You can also try using another image to check if the issue persists. Feel free to message us if you need further assistance.
Thank you,
Pradeep