Refund not received.

[3cf30cb9]

Hello, Upwork team I placed an order for a freelancer, and unfortunately. He did not perform my task for that reason I wanted my money back from him. He approved my refund request. It shows me that the money has been refunded but my bank account has not received money yet. Please help me in this regard. Thanks

[LuiggiR]

Hi Shah,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.