Mar 4, 2024 04:15:54 AM Edited Mar 4, 2024 04:41:06 AM by Luiggi R
I just received this email an hour ago.
I use selenium for automation testing once in a while to ensure that the website I am developing for my client is working perfectly and not causing main bugs. I am always behind my laptop and always active in those hours as well. Responding to my clients messages.
I hope upwork techinical team understands this and doesn't cancel my account as this is my primary source of income now.
I would really appreciate all the help I can get regarding this and I am ready to provide with any further assistance as well.
**Edited for Community Guidelines**
Mar 4, 2024 04:50:52 AM by Luiggi R
Hi Hamiz,
Thank you for reaching out. I see you've recently responded to the team's notification regarding this. Rest assured, they'll be looking into it and assist you further.
Mar 4, 2024 07:17:19 AM by Hamiz A
Thanks LuiggiR!
Can you please let me know when they will be reaching out to me? As I have replied to the ticket three times and I haven't received a reply,
Mar 4, 2024 09:28:38 AM by Andrea G
Hi Hamiz,
Please keep in mind that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.