Room record not found by id

[alishahdrop]

I can't access the message room with a client I've been working with for a long time, I need to submit a job and the project is due to expire

**Edited for Community Guidelines**

[NikolaS · Accepted solution]

Hi Shuhrat,

Thank you for reaching out to us. I’ve escalated your community post to a support ticket so that we can look into this further and assist you accordingly. One of our agents will be in touch with you soon to assist.