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282d7e71
Community Member

Someone used my credid card - need contact address

Hi, I found 8 charges (20 USD each) on my account for Upwork services. I have never used your service, nor have I ordered anything. 

Is there any way to contact someone at Upwork? Some email address? Chatbot doesn't help. 
I need to find out what those charges are for. I have order numbers etc. 

1 REPLY 1
AndreaG
Community Manager
Community Manager

Hi Mateusz,

 

Thank you for bringing this to our attention, please be assured we are taking it seriously. We’ve escalated your post to a support ticket where one of our agents can assist you further. Thank you for posting in the community!

 

~Andrea
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