Apr 4, 2022 06:40:57 AM by Kristen P
Hi,
Whenever I try to submit the proposal, I keep received the below notification:
The Link has expired. Please contact customer support to receive a new URL. The URL will be active for 30 days.
Could you please help? How can I solve this problem?
Thank you,
Kristen
Apr 4, 2022 07:33:27 AM by Andrea G
Hi Kristen,
Someone from our team will reach out to you via support ticket in order to assist you further.
Sep 16, 2023 12:43:52 AM by Raphael O
Hello Andrea
I have been facing the same issue for months
I can't send any proposal and after trials all I get is the link has expired and contact support to get a new link
I thought it was normal but after months and it's still the same
Please help
Sep 16, 2023 12:48:40 AM by Raphael O
Hi Nikola
I have been facing the same issue for months
I can't send any proposal and after trials all I get is the link has expired and contact support to get a new link
I thought it was normal but after months and it's still the same
Please help
Sep 16, 2023 03:30:23 AM by Annie Jane B
Hi Raphael,
Thank you for reaching out to us. I can see that you already opened a support ticket regarding this issue. Please allow our team 24-28 hours to respond to your request. Feel free to also update the ticket should you have further questions or concerns.
You can access your support tickets here.