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kristenpham
Community Member

Submitting Proposal Link Expires

Hi,

 

Whenever I try to submit the proposal, I keep received the below notification:

 

The Link has expired. Please contact customer support to receive a new URL. The URL will be active for 30 days.

 

Could you please help? How can I solve this problem?

 

Thank you,

Kristen

4 REPLIES 4
AndreaG
Moderator
Moderator

Hi Kristen,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork

Hello Andrea

I have been facing the same issue for months

I can't send any proposal and after trials all I get is the link has expired and contact support to get a new link

I thought it was normal but after months and it's still the same

 

Please help

Hi Nikola

I have been facing the same issue for months

I can't send any proposal and after trials all I get is the link has expired and contact support to get a new link

I thought it was normal but after months and it's still the same

 

Please help

1000078157.jpg

Hi Raphael,

 

Thank you for reaching out to us. I can see that you already opened a support ticket regarding this issue. Please allow our team 24-28 hours to respond to your request. Feel free to also update the ticket should you have further questions or concerns.

 

You can access your support tickets here.


~ AJ
Upwork
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