Suspended Account

cherrynadinerome · ‎02-28-2023

Hi!

I created a Client account here on Upwork 2 days ago. I already posted some job openings, but after more than 5 hours my account got suspended. I did not receive a support ticket with an email notification regarding the suspension. I tried creating another account, but after I was successfully registered and verified my email when I log in, it says the account is suspended again. I did not even have the time to edit my profile details. Can someone help me with this? Thank you for your response.

JoanneP · ‎02-28-2023

Hi Cherry,

I have requested the assistance of our team. One of our agents will assist you directly via a support ticket.

~ Joanne

cherrynadinerome · ‎03-01-2023

Hello Ms. Joanne,

Thank you for your response. I have already replied to their email yesterday and I am waiting for any feedback.

PradeepH · ‎03-01-2023

Hi Cherry,

Thank you for responding to the notification. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,

Pradeep