Jun 11, 2023 06:08:37 AM Edited Jun 11, 2023 06:11:24 AM by Zahraa S
Hello,
from 5 months i updated my taxes information, and i Completed the form W-8BEN and it was accepted.
From a week i recieved a message they need my Taxpayer Information and to Complete the form W-8BEN or W-8BEN-E , yet when i enter to the settings of tax information the sections of W-8BEN and Tax Identification Number shows “Completed” in the capsule beside each section’s title. So why i should update it?
Solved! Go to Solution.
Jun 11, 2023 11:12:48 AM by Annie Jane B
Hi Zahraa,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jun 11, 2023 09:34:54 AM Edited Jun 11, 2023 09:36:58 AM by Elnur S
yes i have this problem how can we fix it
Jun 11, 2023 11:15:34 AM by Annie Jane B
Hi Elnur,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Aug 12, 2023 12:54:32 AM by Claintin R
Hi Annie,
Even i am having this issue, updated my Tax information but still message is displaying.can you please support me.
Thank you
Aug 12, 2023 12:49:38 PM by Annie Jane B
Hi Claintin,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jun 11, 2023 11:12:48 AM by Annie Jane B
Hi Zahraa,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Aug 12, 2023 01:32:38 AM by Uchechukwu O
I also have the same issue. I hope upwork can resolve it soonest. Thank you
Aug 12, 2023 12:55:53 PM by Annie Jane B
Hi Uchechukwu,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.