Transfer Account Ownership

[rakshit_protons]

Hi, the account owner left our company and we don't know how to transfer the ownership without him. Can anyone help me to change this please?

I have posted the issue earlier as well but didn't got the solution.

[46a806a5]

Well, I can help you.

[rakshit_protons]

Hello Pushpita,

Please let me know the process.

[PradeepH]

Hi there,

I can see that one of our team members has already reached out to you via a support ticket for the same concern. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. You can also respond to the team via the email notification sent to your registered email address. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

- Pradeep

[rakshit_protons]

Helo there,

I have also paid for agency plus still the account ownership is not transfered. Please help me out here.

Regards

[LuiggiR]

Hi there, 

I see that the team has just recently shared an update with you via your support ticket. Kindly refer to it for more information, and don't hesitate to follow up with them if you have questions.