Unable to Upload Photo

[f04238e8]

I have tried the work-around of

-using a correct browser

-using Chrome in incognito mode

-ensuring my photo meets all specifications

-clearing my cache

Unfortunately,  I am still unable to upload a photo. Error message screenshot is attached. 

[LuiggiR]

Hi Amanda,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.