Unable to add freelancer to agency team

[meettokkmishra]

Hi There , 

I am unbale to add a freelnacer to my agncy i have a agncy pluase Member ship .

[LuiggiR]

Hi Krishna,

Thank you for reaching out to us. Could you please share more information about the issue you experience? Could you please share a screenshot of the error message from your end so that we can assist you accordingly? 

[meettokkmishra]

Hi below is the screenshot .

**Edited for Community Guidelines**

[759e32fa]

Hi Krishna,

Thank you for providing a screenshot. It looks like the freelancer has active job proposals and they would have to withdraw them first if you want to add them as an exclusive agency member. Once they withdraw their active proposals, you can try adding them again or you may just add them as a non-exclusive agency member. 

To know the difference between the two, kindly check this help article.

[mannu6june]

Hello,

I am Unable to add freelancer to agency team.
I received error message "user has active assignments or offers"

PS: My freelancer already removed all job propsoal and invitatons from his proflie.

Thank You,

[AndreaG]

Hi Malkeet,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.