Unable to reset my security question or password

[3c7caf1d]

I'm unable to reset my security question, the reset link isnt coming into my inbox i even try reseting my password and the link does not come as well.

[JoanneP]

Hi Uchechukwu,

Could you please check this help article and kindly complete the form so that our team can assist further in recovering your account?

[3c7caf1d]

I have done that, thanks