Sep 11, 2023 05:11:02 AM by Neetta S
Hi,
I have tried uploading my face picture with the dimensions you have mentioned on Google Chrome and on Microsoft edge as well...but I am just unable to do so...please tell me how can I upload my picture...
Thank you...
Regards
Neetta Singh
Sep 11, 2023 06:09:40 AM by NikolaS N
Hi Neetta,
Thank you for reaching out to us. Could you please share a screenshot of the error message you receive on your end so that we can look into this and assist you accordingly?
Sep 13, 2023 01:30:09 AM by Neetta S
Hi Nikola,
I am not getting an error message, but based on the dimensions mentioned for putting up the picture I am still unable to do so. I a clueless how to move ahead.
Sep 13, 2023 03:45:11 AM by Annie Jane B
Hi Neetta,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Sep 15, 2023 09:25:19 AM by Neetta S