May 8, 2023 02:11:33 PM by Sanchez J
I received an Upwork Skill Certification for Customer Service but it's not appearing on my profile. 2 business days have already passed since I received the certification. Please assist.
May 8, 2023 05:09:03 PM by Paul Nicolas B
Hi! I also raised a query in our Upwork community about this certification but with a different concern. The certification badge is already visible on my profile, but I haven't received an email confirming that I (really) passed the assessment. I hope it was not an error on Upwork's end and that a confirmation email will be delivered to solve this confusion.
May 8, 2023 05:11:39 PM by Arjay M
Hi Sanchez,
Thank you for reaching out. I've reached out and submitted a follow-up to the team handling your case. Kindly expect an update from the team momentarily.