🐈
» Forums » Support » Re: Upwork desktop timer
Page options
Jennifer's avatar
Jennifer S Community Member

Upwork desktop timer

My timer is not working. I have uninstalled upwork. If I go on to get help or try to reload it just flips me out. I am on windows 8 is that a problem? Thank you

5 REPLIES 5
Vitalii's avatar
Vitalii Y Community Member

Hi Jennifer. I think tes, the problem in wondows, because long time ago I also have similar problem. If you can working on MacOS or Windows 10 or upper, it'll solve all problems.

Nikola's avatar
Nikola S Retiring Moderator

Hi Jennifer,

 

Could you please try the troubleshooting tips shared in this help article? If the issue persists, please report it following the ''How do I report a problem?'' section of the previously shared troubleshooting guide, and our team will assist you directly. I

 

~ Nikola
Jennifer's avatar
Jennifer S Community Member

Hi Nikola, When I click on help articles or anything to try to contact anybody, I get flipped out right away.

Zainab's avatar
Zainab D Community Member

My suggestion is to modify your window from 8 to 10.

Arjay's avatar
Arjay M Retired Team Member

Hi Jennifer

 

Thank you for your response and confirmation. Vitalii and Zainab are correct! The Upwork Desktop App works best on Windows 10 and higher. However, I've shared your concern with our support team and raised a ticket for further review. You will get an update from the team on this page with further assistance.

 

~ Arjay
Upwork