Upwork time tracker shutsdown PC - Ubuntu 24

[181a710e]

I'm using Upwork time tracker on Ubuntu Noble and for no reason, it randomly turns off my PC right after taking a screenshot.

This is the second time it's happened today. I hear the sound of the screen capture, and the PC shuts down.

When I turn on the PC back again, the screenshot is not in memory or uploaded to Upwork.

PC config: HP Victus With AMD Ryzen 7 7535HS

I would love if the dev team can investigate this bug. This doesn't happen with all captures, just randomly (2 times in 3 hours so far)

[PradeepH]

Hi Asanka,

I am sorry to hear about the trouble faced while using the time tracker. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[fc4969c8]

Hi PradeepH & Asanka,

Please any solution for this issue ? I'm facing the same issue on ubuntu 24.04.

[JoanneP]

Hi

Could you please try the troubleshooting steps shared in this help article? If the issue persists, please use the 'How do I report a problem?' steps under the frequently asked questions section so that our team can further assist you.