Sep 16, 2023 05:12:18 PM by Dennes O
Hi,
I live in Malta, I have a company stablished in the country, but I'm what's called TCN - Third Country National, because I'm not european.
Everything is ok with the company, it had its first annual audit just a few months ago.
When registering, I used the company name on the field asking for it and on the taxpayer information, I included the VAT of the company. That's how I need to receive payment, it's a work done through my company.
However, the VAT was rejected. According the email I received,
"
We are reaching out because we could not verify the taxpayer information you submitted. |
Please check the information and go here to resubmit. |
You will be charged VAT if we are unable to validate your taxpayer information. |
You can learn more about VAT here. |
"
I have no idea where to start solving this problem. I don't know what verification method was used to check the VAT, which is totally valid, audited by a Maltese accountant. (I could even point valid european sites for this check).
How to solve this problem ?
Kind Regards,
Dennes
Sep 16, 2023 05:57:45 PM by Glicelle P
Hi Dennes,
We’ve escalated your post to a support ticket where one of our agents can assist you further. Thank you for posting in the community!