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Osama's avatar
Osama B Community Member

We were unable to process your proposal due to missing address information. Add your full address.

Hi,

 

When I am trying to submit my first proposal I am receiving the following error message:

Sorry, we were unable to save your application.

We were unable to process your proposal due to missing address information. Add your full address.

 

However my address is full submited.

 

Thanks in Advance

 

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi All, 

 

Recently our engineers released a fix for this issue and you should not be getting the errors reported here when submitting proposals. If you still receive an error, please let us know. 

 

We appreciate your patience and understanding!

Update: since we haven't gotten any new reports, we'll consider this issues fixed and will be closing this thread. 

~ Valeria
Upwork

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192 REPLIES 192
Georgia's avatar
Georgia A Community Member

Hi Upwork,

 

As the title says, I am having issues when submitting proposals to clients. 

Screenshot 2022-08-25 071653.png

 

Please advise.

 

 

Thank you.

 

-Georgia

LIBERTY's avatar
LIBERTY J Community Member

I am Unable to submit any job proposals even after I have updated my address, please what do I do...?

Sihai's avatar
Sihai C Community Member

It happens to me, above tip didn't help. I updated  address mutiple times, but still gets "To submit a proposal, update your address"

LIBERTY's avatar
LIBERTY J Community Member

Encountering same issue

Daphne's avatar
Daphne L Community Member

I got the same problem i already type my address.

Sihai's avatar
Sihai C Community Member

Adress are updated mutiple times, nothing changes.

Shaan's avatar
Shaan P Community Member

I also have the issue of (To submit a proposal, update your address)

 

 

Martin's avatar
Martin K Community Member

Hi there. I am experiencing the same issue. I have completed all the information on the address page but I am still getting this error.

 

To submit a proposal, update your address

Murilo's avatar
Murilo S Community Member

I'm getting this error while trying to send a proposal, I blur some of the info but my address is submited.

6b038516_0-1661370537635.png

6b038516_1-1661370901660.png

 

Kevin's avatar
Kevin F Community Member

I can't send a proposal because it says I need to updatre my address, I've done it several times, but the problem keep showing up

Yola's avatar
Yola Z Community Member

Me too I am having the same issue and am not able to send in any applications.

 

VISHNU's avatar
VISHNU R Community Member

hey, im trying to apply for a job. Unfortunately, this is not possible because i allegedly did not enter my adress. However, there is nowhere a field in the form on which i clould enter the adress. The problem exists on all browser. How i can solve this problem?

Lahlooh's avatar
Lahlooh M Community Member

Hello VISHNU,

 

In certains jobs, the customer does ask for freelancers from certian countries, to suit his job. I am not sure if this is the case. I hope that your ability to submit a proposal doesn't stop at a technical barrier. Good Luck!

Tarik's avatar
Tarik B Community Member

"To submit a proposal, update your address"

i take this error all time and all platforms 

Nihal's avatar
Nihal A Community Member

I have the same problem here, plz any help

Tasneem's avatar
Tasneem R Community Member

I have same issue in sending proposal

When i try to send it show update your contact info and i have already updated it

Subash's avatar
Subash A Community Member

Can someone help me with this issue? I am new to Upwork and I cannot submit a proposal. I have put in all my address.

Valeria's avatar
Valeria K Community Member

Hi All, 

 

Recently our engineers released a fix for this issue and you should not be getting the errors reported here when submitting proposals. If you still receive an error, please let us know. 

 

We appreciate your patience and understanding!

Update: since we haven't gotten any new reports, we'll consider this issues fixed and will be closing this thread. 

~ Valeria
Upwork