Why are the dashboard message counts always wrong?

[b115989e]

Everytime I log in it shows the wrong numbers in the red badges on the dashboard. None of these contracts have 5 outstanding messages, and you can see at the top there's only a total of 4 messages.

[NikolaS]

Hi Jessica,

Thank you for reaching out to us. I’ve escalated your community post to a support ticket so that we can look into this and assist you accordingly. One of our agents will be in touch with you soon to assist.