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Hemayet's avatar
Hemayet M Community Member

Why my project is not being approved.

 hello I have problem I have created a project but my project is not being approved. I don't understand why my project is not being approved. I would have benefited if you had pointed out my mistakes. Thanks

ACCEPTED SOLUTION
Bojan's avatar
Bojan S Community Manager

Hi Mohammad and Hemayet, 

 

I'm sorry to hear about your projects being rejected. Please refer to the email that our team has sent you for suggestions on how to improve your projects before resubmission of them. 

 

You’ll want to make sure your project is attractive to clients and catches their eye. Here are some best practices to create a professional project:

 

  • Highlight your project in simple, jargon-free language.
  • Choose professional images that speak to your work. (Don’t have great images of your work? Check out websites like www.unsplash.com that offer free, high-quality images you can use. Be sure to make sure you have permission to use.) 
  • Proofread your work so there are no typos.
  • Don’t use click bait, text-heavy graphics, or the Upwork logo/badge.

To learn more about Project Catalog, you can check this help article.

 

Thank you.

 

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

Update:

 

Hi all,

 

This thread has been closed from further replies. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

 

 

 

~ Bojan
Upwork

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434 REPLIES 434
Nikola's avatar
Nikola S Moderator

Hi Muhammad,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via email to assist you further. 

~ Nikola
Muhammad's avatar
Muhammad J Community Member

 hello, I have a problem I have created a project but my project is not being approved. I don't understand why my project is not being approved. I would have benefited if you had pointed out my mistakes. Thanks

Arjay's avatar
Arjay M Retired Team Member

Hi Muhammad,

 

I'm sorry for this delay in your project's approval. Our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review the project you've submitted. Should any modifications are needed, our team will send you an email with details on how you can edit your project for approval. We would appreciate your patience and understanding while we sort this out for you.

 

~ Arjay
Upwork
Israel's avatar
Israel A Community Member

Hi there,

It's been around 2 weeks since I submitted my project for review, but I haven't received approval yet. I had submitted it before and received some corrections, which I have since addressed. Could you please assist me in resolving this issue? Thank you for your help.

Usama's avatar
Usama I Community Member

Hello Israel A,

I'm sorry to hear that you're experiencing delays in receiving approval for your project on Upwork. It's important to note that the review process can take some time, and there may be factors that are outside of your control.

 

In this case, I would recommend that you reach out to Upwork support for assistance. They can help you to understand the status of your project review and provide guidance on how to proceed. You can contact support by clicking on the "Help & Support" button on the bottom left-hand corner of your Upwork dashboard.

 

In the meantime, it's important to continue to follow Upwork's policies and terms of service. This includes ensuring that your project is compliant with Upwork's guidelines, that you're communicating effectively with your client, and that you're adhering to any deadlines or milestones that have been set.

 

If you have any questions or concerns about Upwork's policies or terms of service, you can also review the relevant documentation on the Upwork website, or reach out to support for further assistance.

 

I hope this helps, and please let me know if you have any further questions.

 

Best regards,

Usama I.

Pradeep's avatar
Pradeep H Moderator

Hi Israel,

 

I have followed up with the team handling your request and I am pleased to inform you that your project has been accepted now.

 

Thank you,

Pradeep

Israel's avatar
Israel A Community Member

Thank you!

Emrah's avatar
Emrah G Community Member

2 days a go i upload project on upwork but they are not letting project to shown due to violance. The thing is my projects only contents 3d art which is for games sure there is rifle and sword but the thing is when you trying to create game content you always come acros with weapons also i would totaly understand if no body able to put any weapon on project but when do reaserch on that i am clearly able to see there is so many weapon contents on project side so now i am here and thinking why upwork doesnt let me put my own work really considering are they also blocking my job application now i am suspicious about that. if you check the links you will be able to see what other people put on their projects those are just an example:

 

**Edited for Community Guidelines**

 

i am also attaching my own project for clue.
please help me because i dont know how to deal with this problem.

William T's avatar
William T C Community Member

Emrah,

 

Just resubmit without a weapon. Upload something else. Have a great day!

Emrah's avatar
Emrah G Community Member

Okay but why is other can upload with weapon but i can't is there some thing that i am missing ? so i can fix that and i wont come across in the future just trying to understand the problem.

Emrah's avatar
Emrah G Community Member

Seems like they are still there but thank you for your time. I'am still not conviced that how they are able to upload those stuff on platform but i cant.I am certain there is a good reason behinde that maybe a better explanation. Again thank you for your kind responed and your time to reply.

Nikola's avatar
Nikola S Moderator

Hi Emrah,

 

Thank you for reaching out to us and bringing this to our attention. I would like to clarify that these kinds of images can be shared with the client privately but not publicly through Catalog. 

I assure you that I shared the project you shared here with the appropriate team and they will take actions according to our internal processes. 

~ Nikola
Mudasir's avatar
Mudasir A Community Member

Hello, I creat my first proposal and once it goes under review and then draft. I was worried, then I updated my proposal again it goes again under review. The question is why I don't recieve any query  or addmition from upwork if there is any mistake in it. Kinldy review my proposal and live it soon. Thanks     

William T's avatar
William T C Community Member

Hello Mudasir,

 

Your will need to wait 3 to 8 business days for Upwork to either approve, decline, or ask for modifications. Thanks!

Mudasir's avatar
Mudasir A Community Member

Its okay but I have delined first time and create proposal second time. But first time they don't give me any reason behind this.  

William T's avatar
William T C Community Member

At times, it took up to 3 tries to get my Project Catalogs approved especially because it was not clear what needed to be changed and I was guessing. Be patience and it should get approved if appropriate. Thanks!

Munia's avatar
Munia S Community Member

my  2projects under review 19days and 16dys .still not apporved.

Fatoki's avatar
Fatoki P Community Member

hello I have problem I have created a project but my project has not being approved. I don't understand why my project has not being approved.

Yasir's avatar
Yasir D Community Member

My Project Catalog still not approved.  I submitted on 22nd march and its "Under Review" .  how much time will it take?

Yasir's avatar
Yasir D Community Member

i submitted my project for approval on 22 march and its not approved yet , how much time will it take?

Anatolii's avatar
Anatolii D Community Member

Hi, if the client does not approve or request an amendment within 14 days, the project will automatically be closed and the payment for the project will be transferred from the escrow account to your account

Yasir's avatar
Yasir D Community Member

hi anatolii , i am talking about project (gig) . upwork says it takes 5 days to approve it and i submitted my gig on 22 march . its still under review . "Note: its ot rejected" .

Abhiraj's avatar
Abhiraj D Community Member

I add a project 30 march but my project is pending. Kindly assist me in this.

Arjay's avatar
Arjay M Retired Team Member

Hi Abhiraj,

 

Thank you for reaching out to us and we sincerely apologize for the delay. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.


All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

~ Arjay
Upwork
George's avatar
George W Community Member

I got an email saying my project was not approved and I'd be completely ok with that, I can edit it simply enough. But there was no issues stated for reasons why so I could change them.

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