Your withdrawals will be suspended on 7/19/2023 OR 30%

[#1]

Hi,

Can someone please tell me if my earnings are going to be suspended or will Upwork take 30% for tax if I don't have my Tax number in time?

[#2]

Hi Thomas,

Thank you for your message. I checked your account and I see that the Tax Information is not updated on your Upwork account. Please update your Tax information as soon as possible to avoid limitation placed on your account. 

I can see that you've already raised a support ticket regarding this concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,

Pradeep

[#3]

Hi Pradeep,

Thanks for responding.

I am waiting for my Filipino TIN to be processed. Things take ages in the Philippines.

I have a UK tax number SC......A but the system will not allow me to enter it. 

What happened to taking 30% of our earnings?

Obviously if I am not going to get paid, I am not going to work. I've been with Upwork for over 12 years and am happy to give the 30% while I sort it out. But if I cannot get paid, obviously I will have to work through another freelance site. 

Is the 30% option not available anymore?

[#4]

I understand your concern. I would like to clarify that you will not be able to withdraw your earnings from Upwork until you complete the form. Also, if you do not complete the required form, we will be required to withhold up to 30% of your future earnings on Upwork and send them to the IRS. We will not be able to provide refunds on the withheld funds submitted to the IRS, even if the forms are later completed.

I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

Thank you,

Pradeep

[#5]

Good Day, Mr. Pradeep H.

I have also received a notification concerning my W8BEN form. However, like Ruth, I am also a student freelancer from the Philippines. I am also not a tax payer yet. Is there an alternative way to complete the form without having to provide a TIN? Thank you.

[#6]

Hi Gerald,

This is the number that your country uses for collecting your tax information and may have a different name, such as PAN in India, for example. Some countries may use a National ID number. You may be able to find information about your country’s TIN here. If you have questions about your number, you will need to consult a tax advisor in your country or contact your local tax authority.

[#7]

hi Pradeep! Thank you. 

[#8]

Hello Pradeep, 

We have the same case of Thomas, by 7/19/2023 my withdrawal will be suspended if I am not submitting TIN Number and here is my question, Is it possible to extend more days or week the deadline? Or are my incoming earnings still safe until I submitted TIN Number? Thomas is right things takes ages here in our country.

[#9]

Hi! I'm also still in the process of getting my TIN as I only just graduated and it takes a lot of time here in the Philippines to get one. I need really need this payment (mainly to update my TIN) and I don't know how to continue without being able to withdraw. Is there any way to extend this or to at least continue working/withdrawing while I wait for my TIN. I heard before that Upwork will take a percent of my payment if I don't have my TIN yet. I'd rather that than being suspended and not being able to withdraw. Please help me. Thanks!

[#10]

Hi Pradeep H,

My tax id here in EU is being processed at the moment. I am currently living here and it may come out within the next month or so. I have a pending job right now and I haven't submitted it yet becuase my tax id isn't ready. How long can I keep my balance on my Upwork account while waiting for my tax id?

Regards,

Noel H

PS I have a Filipino tax ID, Can I use that even if I am now based here in EU?

[#11]

I have a problem i requested already payment before i updated my tax information. What will happen to that please help me. I need to get my earnings

[#12]

Hi Eterni,

I checked and it looks like you have successfully withdrawn your earnings. In general, Direct to Local Bank payments take up to seven business days to arrive at your bank. There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. Bank holidays in the U.S. or your country can delay your funds.

[#13]

I am a freelancer from the Philippines. Upwork has notified me that I need to fill out my W8BEN Form, but I can't complete it because I am a student, so I'm not a taxpayer in my country yet. I don't have a Tax Identification Number.

How can I complete this form alternatively without a TIN? 

Thank you

[#14]

Hi Ruth,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

Thank you,

Pradeep

[#15]

I do not know how it works in your country but normally if you are a student and as a result are not registered as a tax payer then you are not suppose to performing freelance contracts because you would then be receiving income without however declaring them and without paying the taxes you owe to your government, it’s as simple as that.

[#16]

Hi,

i already updated my tax information .but still this message shown in my account.please can you help with this ?

 

[#17]

Hello Isuri,

Have you ensured that all three tax forms required by Upwork have been filled out and submitted? If so, it could be a minor technical issue on your side.

A quick suggestion would be to do a hard reload of your browser page (CTRL + F5 on Windows or CMD + SHIFT + R on Mac). If that doesn't work, you could also try clearing your browser cache. These actions can help refresh any outdated information that might be causing the issue.

If the problem still persists after trying these steps, you might want to attempt accessing your account from a different device. Sometimes, a change of device can help eliminate persistent issues.

I hope this proves helpful and your issue is resolved soon!

[#18]

Hi Isuri, 

I can see that you have not provided your Tax Identification Number (TIN) on your Tax Information page yet. This is the number that your country uses for collecting your tax information and may have a different name, such as PAN in India, for example. Some countries may use a National ID number. You may be able to find information about your country’s TIN here. If you have questions about your number, you will need to consult a tax advisor in your country or contact your local tax authority.

[#19]

thanks.

[#20]

thanks.

[#21]

The tax department is having some troubles and needs some time till the VAT comes in.

Is it possible to extend the date for me?

[#22]

Hi Ivan,

It looks like you are already in communication with our support team. Kindly update the support ticket so they can assist you with this request.

[#23]

Well... now my withdrawal has been inactive.

what can I do now?

[#24]

We don't use Tax Numbers (TINs) in the UAE, as confirmed by the OECD document available at www.oecd.org. This could potentially affect our activities on Upwork.

[#25]

Hi Monica,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

Thank you,

Pradeep