can't access support

[dynamicproducer]

this platform is falling apart

1. i can't access chat support

2. my freelancer rooms disappeared

3. some of my contracts are active and others suspended - my account is in good standing

i have no idea what's going on; i have a ticket open but i need all my contracts unfrozen.

[LuiggiR]

Hi Felisha,

I'm sorry to hear about the issues you're experiencing. I can see that you already have a ticket with our Customer Support team which you can access here. Please allow 24-48 hours for them to follow up and continue assisting you with your concerns.

[dynamicproducer]

i still can't access chat support

[NikolaS]

Hi Felisha,

I am sorry for the inconvenience this has caused. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

[dynamicproducer]

still no one has responded.

[3bb51561]

I can definitely help you