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7798554e
Community Member

hacked account

My account was hacked and I can't contact support, only chat. I no longer have access to my email. 

I'm afraid because my account was verified, they could use my data. I would like the account to be blocked

2 REPLIES 2
7798554e
Community Member

I had an account where I registered with an email and password (**Edited for Community Guidelines**), but I was hacked and they changed my email. this account was verified. I wanted to know how I can block this account. After being hacked, I created this account by entering directly via email. what do I do?

Hi Izabela,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. I'm sorry to learn about this unpleasant experience. Rest assured that one of our agents will be reaching out to you on this page with further assistance.

 

~ Arjay
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