Nov 10, 2022 06:26:41 AM by Faizul Rahman M
I had to create this new account because i am not able to login using my previous email address.
When I enter the email address or the username it is not recognizing it and so I have no idea what happened.
Can anyone please help me with that.
Thanks
Nov 10, 2022 08:27:21 AM by Andrea G
Hi Faizul,
Could you please click on my name above this post and send me a private message with more information? Thank you!
Nov 10, 2022 04:21:11 PM by Arjay M
Hi Faizul Rahman,
Arjay here stepping in for Andrea. We truly appreciate you sharing your account information. I've also shared your concern and the details you provided with the appropriate team. Kindly expect an update from one of the team members on the email associated with the account you need assistance with. You may also access your support ticket here once ready.