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c61c4428
Community Member

upwork withdraw my proposals after identity verification

I was asked to do my identity verification and I did the verification successfully within 24 hour. when my account was active, I found that all my proposals withdrawn by Upwork without  connects refund.

Is this an error ???

ACCEPTED SOLUTION
759e32fa
Moderator
Moderator

Hi Tariku,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.


~ AJ
Upwork

View solution in original post

4 REPLIES 4
759e32fa
Moderator
Moderator

Hi Tariku,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.


~ AJ
Upwork

Hello, I am also having this same problem with my account while doing identity verification. Please assist me in restoring the withdrawn proposals.

Hi Peter.

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep 

Upwork

Thank you.

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