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Liza's avatar
Liza Y Community Member

How to change agency owner?

Hello!

Is it possible to change agency owner from one to another? There are an agency and team respectively and I want to change the owner to another person from team.

How can I do it?

 

Thanks!

50 REPLIES 50
Valeria's avatar
Valeria K Community Member

Hi Liza,

 

If giving the other person admin permissions isn't enough, you need to contact support and request for the ownership of the agency to be transferred. The team will provide more information about the process.

~ Valeria
Upwork
Paramjeet's avatar
Paramjeet S Community Member

Hello!

Is it possible to change an agency owner from one to another? There are an agency and team respectively and I want to change the owner to another person from the team.

How can I do it?

 

Thanks!

Joanne's avatar
Joanne P Retired Team Member

Hi Paramjeet,

 

I checked your account, and I can see that you already have submitted a ticket regarding your concern with transferring ownership of your agency. One of our team members will update your ticket to assist you with your request. 

~ Joanne
Upwork
Usman's avatar
Usman A Community Member

i am also wanted to transfer ownership to someone else, how i can do that, and
I have a client who wishes to hire me directly on my separate talent profile, even though we already have an active contract on my agency profile. I am unsure of how to proceed in this situation and would appreciate your guidance.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Usman,

 

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

Thank you,

Pradeep

Pratap's avatar
Pratap S Community Member

Hey Valeria, I need your assisitance in transferring my agency ownership to my team member in agency profile. Please help me on this urgently.

Andrea's avatar
Andrea G Community Manager

Hi Pratap,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Tasha's avatar
Tasha M Community Member

Hi Andrea, i would like help with this as well please. Need to change my agency ownership

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Tasha,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

~ Luiggi
Radhika's avatar
Radhika B Community Member

Hello Andrea,

I am also trying to transfer the ownership to my team member as I am switching the company. I have tried to reach out to support and raised the ticket for the same. but some how i am unable to do that. How do I can transfer the ownership to the actual CEO of the company? can you please help me as soon as possible.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Radhika,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep 

Eugene's avatar
Eugene O Community Member

Hello, Valeria! Trying to create ticket through https://support.upwork.com/hc/en-us/requests/new this link leads me to error page. How am I to transfer ownership of the agency to one of my colleagues who is already in the agency's list? is it possible from agency's menu now?

Andrea's avatar
Andrea G Community Manager

Hi Eugene,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Sydney's avatar
Sydney x Community Member

Hi valeria i am sydney and  would like to join your agency i  am avery skilled graphic designer I create logos, flyers bussiness cards and posters you can also check out my profile and i would really love to join your agency.

Altermyth's avatar
Altermyth S Community Member

Hi,

 

i do have the same issue here. According to your TOS related to account information, i do realize that it seems my account is violating your TOS.

 

However, since i already created an agency account, i want to transfer my agency ownership to members of the team and delete this account after.

 

Can you guys help me out, thanks 🙂

Vladimir's avatar
Vladimir G Community Manager

Hi Altermyth,

 

Our Customer Support team can assist you with transferring the ownership of your agency to another freelancer but you'll need to complete the required procedure for your account first.

~ Vladimir
Upwork
Altermyth's avatar
Altermyth S Community Member

Hi Vladimir, 

 

can u lead me to the procedure? thanks.

Vladimir's avatar
Vladimir G Community Manager

Hi Altermyth,

 

Please check the notifications our team sent you recently and use the link provided in the most recent one in order to verify your identity.

~ Vladimir
Upwork
Altermyth's avatar
Altermyth S Community Member

Hi Vlad,

 

Unfortunately, i didn't get any notification. 

I add the screenshot in the attachment, it's the preview of all the notifications from this account.

Vladimir's avatar
Vladimir G Community Manager

Hi Altermyth,

 

Our team sent you an email notification, that wouldn't be reflected in your notification list but can be accessed by selecting the question mark icon > selecting Help and Support > My Requests on the Help Center page. Let me know if you need additional help in accessing the team's request.

~ Vladimir
Upwork
Altermyth's avatar
Altermyth S Community Member

Ok i'll follow the instruction. Thanks!

Swarnendu's avatar
Swarnendu C Community Member

Hi,Can you please guide me ,How to take ownership our Agency account(Register Under odesk law).I would like to take ownership .Just want to know document required and  others procedure and how much time it will take.Thanks Vladimir you help us a lot.

Jennifer's avatar
Jennifer M Community Member

the owner has to give it to you. you can't just take it. lol

Swarnendu's avatar
Swarnendu C Community Member

Mam,Thanks for reply.We live at INDIA.Here everything not digital.It will take time time.Before post here We have discussed .Please guide  me how to proceed .There have 4 option

1. Sell the business outright.

2) Lease your business

3) Offer a lease to own contract

4) Transferring ownership.

We will proceed as per feedback.