How to send submitted proposal from agency name?

[slonmediacom]

Good day.

I present a video agency and would like to send submitted proposals from agency name. But smth run wrongly and I couldn't do it. My submitted proposals are sent from freelance name.

Could you help me to decide this problem?

[petra_r]

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Georgi D wrote:

I present a video agency and would like to send submitted proposals from agency name. But smth run wrongly and I couldn't do it. My submitted proposals are sent from freelance name.

Could you help me to decide this problem?

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That's not how it works, your agency members have to create Upwork accounts, get them approved, added to your agency, and then you can apply in their names. There is no "applying as an agency," you are not allowed to offer services of an agency from your own profile, which must be about you and you alone, and you are certainly not allowed to have two profiles, let alone with contradictory info...

[AveryO]

Hi Georgi, 

Kindly refer to this help article to learn how you can submit proposals as an agency freelancer. 

I would also like to note that the team has reached out to you through an email support ticket with more information about your account.