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Work Diary Fails to take screenshot

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Active Member
Gary C Member Since: May 4, 2020
1 of 2

I have one freelancer in my agency who's work diary consistently says "Failed to take screenshot." How can I resolve this issue and get the work diary working properly?

Please see attachment.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Gary,

 

Could you please advise them to try using the troubleshooting tips shared in this help article?  If the issue persists, they can report it following the ''How do I report a problem?'' section of the previously shared troubleshooting guide, and our team will assist them directly.

 

Thank you.


~ Bojan
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