I have one freelancer in my agency who's work diary consistently says "Failed to take screenshot." How can I resolve this issue and get the work diary working properly?
Please see attachment.
Could you please advise them to try using the troubleshooting tips shared in this help article? If the issue persists, they can report it following the ''How do I report a problem?'' section of the previously shared troubleshooting guide, and our team will assist them directly.